Call back

Discus and support Call back in XBoX on Consoles to solve the problem; It says online that there is about a 1 mon wait on speaking to someone, why won't it accept my number and get someone to call me back?... Discussion in 'XBoX on Consoles' started by SallyJones5, Jun 3, 2020.

  1. SallyJones5
    SallyJones5 Guest

    Call back


    It says online that there is about a 1 mon wait on speaking to someone, why won't it accept my number and get someone to call me back?

    :)
     
    SallyJones5, Jun 3, 2020
    #1
  2. Davis_8 Win User

    Call back

    Are you on the versions of Microsofts site which is the same as where you are located (for example, you live in Canada and are on the Canadian version of the site)

    The other thing to make sure is you are putting in your full phone number with country code. That may or may not be an issue.

    If all else fails, they may be having an issue and you could try again another day, usually though if they are having a service outage they will post that on their twitter page or on their main site.
  3. xxxTIMBURYxxx Win User

    Call back

    A 1 month wait seems quite long...

    Have you tried requesting a call back at the following link: https://support.xbox.com/contact-us

    *try selecting various options from the dropdown menu till you see an option for a call back.
  4. XBF Diego M Win User

    Request call back

    Hi there Ronnie,

    You can request a callback from
    https://support.xbox.com/contact-us
    .

    1. Contact us here
    2. Select Billing
    3. Say No thanks to the virtual agent
    4. Select Error Messages and codes
    5. Skip step 3 and go to step 4
    6. Select request a callback from support

    I hope this helps!
  5. Smwutches Win User

    request call back

    You can request a call back at http://support.xbox.com/contact-us (bypass the virtual assistant by pressing the more options link, choose a topic, and then you should be
    given more options for contacting support. If that is not one of the options, change your category/topic).
  6. JackBrowne Win User

    Request a call back

    My 7 year old has pre ordered something by a mistake please help me with a refund its £74.99
Thema:

Call back

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