Calling support

Discus and support Calling support in XBoX Games and Apps to solve the problem; Does Xbox have a support line you can call? I submitted a refund request almost 48 hours ago. I bought a game on the 27th I believe. The game has done... Discussion in 'XBoX Games and Apps' started by Spitfirex007, Oct 6, 2019.

  1. Spitfirex007
    Spitfirex007 Guest

    Calling support


    Does Xbox have a support line you can call? I submitted a refund request almost 48 hours ago. I bought a game on the 27th I believe. The game has done nothing but freeze up and crash. I asked for a refund. And I've still yet to get an answer. I just want
    the MS points put back into my account.

    That's all I ask. This is should not be a long drawn out process. With other gaming companies (who I will not name) if I have an issue, I call them. And I get an answer. 10 mins tops. This is not the first time I've had an issue and support took it's sweet
    old time. The last billing issue I had, they never even bothered to email me back. So is there a number I can call to get this resolved?

    :)
     
    Spitfirex007, Oct 6, 2019
    #1
  2. Smwutches Win User

    Calling support

    You can request a call back at http://support.xbox.com/contact-us but you will mist likely still need to wait for a response from the refund specialists. If you don't receive a response after 72 hours, you would need to reply to the confirmation email
    you received when you submitted the refund.
  3. onyxishere Win User

    Calling support

    1-800-4MY-XBOX in North America.
  4. XBF Felixx P Win User

    Calling support

    Hello There
    Spitfirex007
    ,



    Thanks for posting here on the Xbox forums.

    Feel free to submit your refund request again.

    In order to submit the refund request, visit this link here :

    Request an Xbox digital product refund


    You can always
    contact us here
    for further assistance, but all refund requests must go through that form.

    Hope this helps!



    Happy Gaming!

    Felix

    Xbox forums support
  5. Tarnend Win User

    Calling support

    Have you had an email yet in regard to your refund request?

    Have you checked your junk/spam folder in case you havent received it yet?
  6. WPAK Win User

    Calling support

    Phone support can be different per region.

    Certain regions will have the by others mentioned call back option, while other regions still have a phone number to call.

    If you use the following link, it will either show the phone contact details, like opening hours and numbers, or it will show the option to request a callback.

    https://support.xbox.com/contact-us?isChatCallAvailable=false
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Calling support

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