Can NOT remove myself from the XBOX PREVIEW! XBOX support is going in circles..

Discus and support Can NOT remove myself from the XBOX PREVIEW! XBOX support is going in circles.. in XboX Insiders to solve the problem; Basically, I have had two faulty XB1X's in the UK from game.co.uk with both having HDMI/screen blinking issues. both were replaced with "new one's" and... Discussion in 'XboX Insiders' started by /u/THATCHUNKyLAD89, Jan 24, 2020.

  1. Can NOT remove myself from the XBOX PREVIEW! XBOX support is going in circles..


    Basically, I have had two faulty XB1X's in the UK from game.co.uk with both having HDMI/screen blinking issues. both were replaced with "new one's" and now I can't remove the new UI that's available to preview members (known as insiders) I have removed my device (even though the new XB1X wasn't setup under the insider app, only the one old was and serials matched to the old one, not the new one) and now I'm stuck and can't get back to the old one (the old UI) ... why? it says if I leave I may need to do an update... no update ever comes through... it tells me there's nothing available and automatic update check was never! I have tried everything, XBOX support are going in circles with me and suggested I posted here!

    I have tried factory resetting... nope. tried updating offline... nope. tried removing my account/device from the insider app... nope!

    It's really starting to annoy me! I want a device that works! not go faulty after two weeks of use!!!!!!!!!!!!!!!!!!!!!

    I have a fear that the issues I am getting with my ONE X's are due to the fact they're on the insider build. it works for a while and then goes crazy with my HDMI showing no signal and/or screen going on/off!

    I posted on /r/xboxone and I've been told public users who are not in the insider crew don't see the new UI... cool; but I don't want it, too!

    Help, removing the insider app and account is broken!

    Was told to post here too!

    submitted by /u/THATCHUNKyLAD89
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    /u/THATCHUNKyLAD89, Jan 24, 2020
    #1
  2. Azzaraz Win User

    pre ordered the game Sea of thieves awhile ago..with the black dog pack and it's not showing up in game.

    are you not Xbox support ????? i got this from there contact page? i feel like i'm going in circles..the worst.
  3. HKUNIT 001 Win User

    Taking my console off of the xbox preview program?

    nope, i was told that the preview team could de register my xbox one remotely , so i have been let down by MS support and sent round in circles
  4. DentingWinter20 Win User

    code 83118853

    Same for myself

    this is very annoying, i just seem to going round in circles
  5. medium bloke Win User

    Can't access the preview program

    Hi there,

    The Xbox 360 preview program is definitely separate from the Xbox One preview program.

    The reason you're probably not receiving any more invites is because of a potential backlog of requests to join the preview program. Even then, there is no guarantee you've been accepted into the program.

    However, I would wait for a support staff member to manually grant you access to the private preview program forums so that you can ask there.
  6. Riskieren Win User

    Got an invite to the Xbox one preview but never got a token?

    I was told by XBox Support to make a post in the private Xbox One Preview Program forum but I can't find it.. It's on the FAQ page for the Preview Program.

    "Where can I go to get support if my token is invalid or if I’ve lost my token?

    If your token is invalid, or if you’ve deleted the Xbox Live service message, please make a post in the private Xbox One preview forum."

    support.xbox.com/.../xbox-update-preview-faq
Thema:

Can NOT remove myself from the XBOX PREVIEW! XBOX support is going in circles..

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