Can someone at Microsoft Access specific saves on the cloud?

Discus and support Can someone at Microsoft Access specific saves on the cloud? in XBoX Games and Apps to solve the problem; Playing subnautica and had to close the game down because the game wouldn't save my game, just kept saying "saving" in the top corner and wouldn't end.... Discussion in 'XBoX Games and Apps' started by Cam455, Oct 1, 2019.

  1. Cam455
    Cam455 Guest

    Can someone at Microsoft Access specific saves on the cloud?


    Playing subnautica and had to close the game down because the game wouldn't save my game, just kept saying "saving" in the top corner and wouldn't end. If you've ever played subnautica, you would understand that you need to wait for the game to stop saving
    so that it will start to render in new environment as you move through the world. So when I went to reopen the game after that it wouldn't launch. Did multiple hard resets, uninstalled and reinstalled the game. After the reinstall the game would launch but
    it will not sync the game data. All it says is:

    "We are unable to get your latest saved data"

    Try again or use this game or app offline.

    Trying to sync again just repeats the response above. I am pretty sure the game save was corrupted when I closed the game down. So what I am here to ask is, can someone at Xbox give me a previous save from the cloud or am I screwed from getting this saved
    game back?

    :)
     
    Cam455, Oct 1, 2019
    #1
  2. Geth Win User

    Can someone at Microsoft Access specific saves on the cloud?

    No, I believe old saves gone forever. If the save is deleted locally then most likely the cloud back it is as well.
  3. ArminatorX Win User

    Can someone at Microsoft Access specific saves on the cloud?

    Unfortunately, no one can bring back a specific save, as they don't keep a history of your previous save games.

    However, if the console hasn't synced this corrupted save, try the following:

    Go to the game tile, and press the Menu button.

    Choose to manage the game.

    Delete the local savegame from your console, and start the game. The console should try to sync the save from the cloud.

    If that was successful, and you have an older savestate that works, congratulations.

    If that didn't work, and the cloud save is corrupted as well, you will unfortunately have to start over, by deleting the local save as well as from the cloud, by choosing both buttons in the game management screen.
  4. JTL1E Win User

    Can someone at Microsoft Access specific saves on the cloud?

    I don't think they are able to
  5. IlikepieLOVE Win User

    Gamer tag reuse

    Hey DREs A KILLA!

    I someone got access to your old account, which still has your details on it (payment method, Microsoft Points, saved content), you should contact customer support to start an investigation for unauthorized access.

    Good luck!
  6. M3tal Daz3 Win User

    backing up data by a certain date

    Can you clarify this better? Are you saying someone deleted your local saves without having access to your account data or your console?
Thema:

Can someone at Microsoft Access specific saves on the cloud?

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