CANCEL ACCOUNT - LIVE CUSTOMER SERVICE

Discus and support CANCEL ACCOUNT - LIVE CUSTOMER SERVICE in XBoX on Consoles to solve the problem; I have done everything I can find to try to cancel my account and get my credit card off of this account and I've finally reported my credit card... Discussion in 'XBoX on Consoles' started by JenniferWillard, Jun 30, 2020.

  1. CANCEL ACCOUNT - LIVE CUSTOMER SERVICE


    I have done everything I can find to try to cancel my account and get my credit card off of this account and I've finally reported my credit card stolen and ordered a new card with a different number. And I'm STILL being billed for gold. I want my account
    cancelled and my card off of XBox forever!!! Please Help!!! I'm extremely frustrated.

    :)
     
    JenniferWillard, Jun 30, 2020
    #1
    1 person likes this.
  2. WeepySaucer9404 Win User

    CANCEL ACCOUNT - LIVE CUSTOMER SERVICE

  3. Five0hFour Win User

    CANCEL ACCOUNT - LIVE CUSTOMER SERVICE

    Your best bet is to call xbox live customer service at (800) 469-9269, it may be easier to have them do it for you and its pretty quick. You can also have a chat support rep help you at https://support.xbox.com/contact-us

    if you use the above link you can also request that they call you so you dont have to wait on hole, but that particular funtion seems to end at 5pm PST.

    For future reference this is how you can disable auto renewal of your billing, and otherwise alter your billing preferences. https://beta.support.xbox.com/help/...ions/cancel-recurring-billing-or-subscription
  4. Smwutches Win User

    CANCEL ACCOUNT - LIVE CUSTOMER SERVICE

  5. Smokey Mcgraw Win User

    Please help! site will not allow me to discontinue payment!

    Microsoft NEVER allow anyone to cancel auto renew via the xbox website. YOU MUST contact support and cancel it over the phone so they can have a customer services rep try to convince you not to cancel.

    @ Moz - Trust me, for anyone that lives in the UK cancelling via the account options on the xbox website DOES NOT WORK
  6. Bullet 81 Win User

    Xbox Tenure Reset

    I had an issue with a pre-paid card and the tech cancel my account then reactivated it the same day. She messed up by canceling my account. This is why I am ready to jump ship and go buy a playstation. 10 years on xbox live and the customer service sucks
    compared to 10 years ago.
Thema:

CANCEL ACCOUNT - LIVE CUSTOMER SERVICE

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