Cancel billing

Discus and support Cancel billing in XBoX Sales and Promo to solve the problem; I purchased my kids an xbox live subscription for the holidays last year. It was under his account but my card. He is an adult now and has put his card... Discussion in 'XBoX Sales and Promo' started by JonathanKrause1, Nov 28, 2019.

  1. Cancel billing


    I purchased my kids an xbox live subscription for the holidays last year. It was under his account but my card. He is an adult now and has put his card to purchase xbox live. I was charged and overdrew my account as a result. I need to get my money
    refunded.

    :)
     
    JonathanKrause1, Nov 28, 2019
    #1
  2. XBF Leo G Win User

    Cancel billing

    Hello JonathanKrause1,

    Thank your for posting on the Xbox forums. We understand that you were charged for a subscription, and you would like to request a refund. If the

    subscription is canceled
    within a certain amount of time, the system should automatically refund the charge. If you do not receive a refund after cancelling the subscription, you can contact the
    Xbox Support Team. The support team only handles refunds for subscriptions. They do not handle refunds for digital products. We will provide steps on how to contact the support
    team. Be sure to let us know the results!

    How to contact the Xbox Support Team:

    1. Click the support team link we provided
    2. Select Billing & accounts in the category area
    3. Select See other options
    4. Select Charges on my account
    5. Select Show contact options
    6. Select Request a call from Support
  3. FreakRoach Win User

    Its impossible to "cancel" Live Gold??!!

  4. Mistress Sara Win User

    Gamepass üyelik iptali -[Translation - Gamepass membership cancellation]

  5. MoeZArts Win User

    cancelar card credito

  6. TH0MASG007 Win User
Thema:

Cancel billing

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