Cancel or transfer redeemed gift code

Discus and support Cancel or transfer redeemed gift code in XBoX Sales and Promo to solve the problem; Hi I bought a gift card for Xbox One and redeemed it to my account thinking this would show on my son't xbox account. His account is linked to mine as... Discussion in 'XBoX Sales and Promo' started by TextualFlea58, Jul 18, 2018.

  1. Cancel or transfer redeemed gift code


    Hi

    I bought a gift card for Xbox One and redeemed it to my account thinking this would show on my son't xbox account. His account is linked to mine as a family member and only I can buy him credits. The money is showing in my account but not on his Xbox. Is
    there a way to transfer or cancel this so he can use the money for a Fortnite purchase? I have no need of it and bought it just for him.

    Thanks

    :)
     
    TextualFlea58, Jul 18, 2018
    #1
  2. CaitlinAhern
    CaitlinAhern Guest
    Digital Gift Card Goof

    Hey y'all! I was trying to send a digital gift card/code to a family member and it redeemed into my account by accident. Is there a way to transfer or send it from my account to his?
     
    CaitlinAhern, Jul 18, 2018
    #2
  3. FreakRoach
    FreakRoach Guest
    Transfer of a gift Xbox game bought on a different Microsoft account to Xbox account

    Have you already redeemed the gift? Else, the gift code can be redeemed on another account.
     
    FreakRoach, Jul 18, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Cancel or transfer redeemed gift code

    You would need to try contacting support and speak to billing to see if there is anything they can do. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Jul 18, 2018
    #4
  5. Smwutches Win User

    Cancel or transfer redeemed gift code

    You would need to try contacting support and speak to billing to see if there is anything they can do. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  6. Smwutches Win User

    Gift Card Balance transfer

    No. Nothing can be transferred between accounts.

    You can gift games though so if there is a game the other person is wanting to buy with the funds, you could purchase it as a gift and they would receive a code to redeem for the game.
  7. Mistress Sara Win User

    Gift Card

    Hi there,

    Unfortunately once a code has been redeemed, it can't be transferred to a new account.

    If you know what game your nephew may have wanted to purchase (or if he says, I want X), you could purchase the game as a gift (using the currency on your account, and sending him the gift code to be redeemed on his account.
  8. ArminatorX Win User

    Xbox Gift Card redeemed to parent account instead of Child account

    How can i get this money transferred to my son's child account or otherwise can i buy the v bucks and transfer v bucks to his account.

    Incidentally, he has other gift cards so how do I redeem these so that the funds go into his child account?
    While you can't transfer the money directly, you can however buy "persistent" items like games or DLC content and gift that to your son.

    Unfortunately, "consumables" like V-Bucks can't be gifted, as far as I know. So you might have to buy another gift card for this time, and in the future, when your son wants to get a game, you can buy it with the funds you have on your account as a gift.

    In the future, whenever you redeem a card, there is a confirmation screen before you actually redeem the code.

    So after you enter the code, and proceed, the system will tell you that this code will be redeemed to a specific Microsoft Account email.

    Make double sure that the email shown there belongs to the account you want to redeem the code to.

    If the email is correct, confirm redemption of the code.

    If the email is for your account, sign out of your account. If you do it on a PC or other web browser, I'd suggest you clear Cookies and if necessary open an incognito/private browser window, and sign in with your son's account.

    Again, when redeeming the code, check the email to which the code is going to be redeemed, before actually confirming code redemption.
  9. BlackSilverAce Win User

    Anybody know?

    Even though you can't transfer points, you can "gift" someone MS points by purchasing a points card and sending him/her the code to redeem said points...
Thema:

Cancel or transfer redeemed gift code

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