Cancelar suscripción / recibir reembolso[Cancel subscription / receive refund]

Discus and support Cancelar suscripción / recibir reembolso[Cancel subscription / receive refund] in XBoX Sales and Promo to solve the problem; Hoy 4 de enero se renovo mi suscripción y se debito automaticamente de mi tarjeta de credito, y el sistema no me permite cancelar la suscripción para... Discussion in 'XBoX Sales and Promo' started by VictorRestrepo1, Jan 17, 2019.

  1. Cancelar suscripción / recibir reembolso[Cancel subscription / receive refund]


    Hoy 4 de enero se renovo mi suscripción y se debito automaticamente de mi tarjeta de credito, y el sistema no me permite cancelar la suscripción para recibir el reembolso. Alguien puede ayudarme?.

    [Translation - Today, January 4, my subscription is renewed and my credit card is automatically debited, and the system does not allow me to cancel the subscription to receive the refund. Can anybody help me?.]

    :)
     
    VictorRestrepo1, Jan 17, 2019
    #1
  2. Clayton T Win User

    Cancelar suscripción / recibir reembolso[Cancel subscription / receive refund]

    Hi VictorRestrepo1,

    You can cancel a subscription
    HERE
    . You will need to cancel auto-renew to be able to remove your credit card. You can request a refund from

    HERE
    .
  3. xPauloJRx Win User

    Pagamento de cartão[Card payment]

    Boa noite,

    Para cancelamento de assinatura de produtos e serviços, você precisa cancelar a cobrança mensal acessando este site:

    https://support.xbox.com/pt-BR/billing/xbox-subscriptions/how-to-cancel-xbox-subscription

    Para reembolsos:

    https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund

    Espero ter ajudado.

    [Translation - Good night, For cancellation of subscription of products and services, you need to cancel the monthly charge by accessing this site:https://support.xbox.com/en-GB/billing/xbox-subscriptions/how-to-cancel-xbox-subscriptionFor Refunds:https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund
    Hope this helps.]
  4. xXPINCHIMONOXx Win User

    Cancelacion de mi cuenta [Translation: Cancellation of my account]

    Hola, como se puede cancelar una suscripción de gold de 1 mes que tiene renovación mensual?

    [Translation: Hello, as you can cancel a subscription of gold from 1 month having monthly renewal?]
  5. Jesus ��Alexisdl Win User

    DEVOLUCION CARGO NO RECONOCIDO -[Translation - UNRECOGNIZED CHARGE RETURN]

    Hello Jesus,

    Thank you for posting on the Xbox forums. We understand that you are interested in learning how to request a refund for a subscription. The subscription may get automatically refunded if you

    cancel the subscription
    within a certain amount of time. If the refund does not get issued automatically after cancelling the subscription, we suggest reaching out to the
    Xbox Support Team. The Xbox Support Team are only able to issue refunds for subscriptions. They cannot issue refunds for

    digital products
    . We will provide steps on how to contact the support team. Be sure to let us know the results!

    How to contact the Xbox Support Team:

    1. Click the support team link we provided
    2. Select Billing & accounts in the category area
    3. Select See other options
    4. Select Charges on my account
    5. Select Show contact options
    6. Select Request a call from Support
    No puedo cancelar, el mensaje que aparece es:

    "¿Cancelar? Pero si está pagada...
    Esta suscripción está pagada hasta el 27 de octubre de 2019.

    Si aún quieres cancelar, ponte en contacto con soporte técnico al cliente."

    mi deseo es cancelar pero no me permite hacerlo.

    [Mod Translated - I can't cancel, the message that appears is: "Cancel? But if it's paid ...This subscription is paid until October 27, 2019.If you still want to cancel, contact customer support. "My wish is to cancel but it does not allow me to
    do so.]
  6. Daniel lopezlopez Win User

    Cancelar suscripción xbox live gold / obtener reembolso[Cancel subscription xbox live gold / get refund]

    Como puedo cancelar la suscripción a xbox live gold para obtener el reembolso de dinero.

    [Translation - How can I unsubscribe from xbox live gold to get the money back?]
    B
Thema:

Cancelar suscripción / recibir reembolso[Cancel subscription / receive refund]

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