Cancelled Subscription in 2013 - Got charged this week!!

Discus and support Cancelled Subscription in 2013 - Got charged this week!! in XBoX on Consoles to solve the problem; Hello, I cancelled my Xbox Live 360 subscription in October of 2013. I was charged $73.49 this week for a full year subscription! How do I get my... Discussion in 'XBoX on Consoles' started by Cait 33, Nov 16, 2017.

  1. Cait 33
    Cait 33 Guest

    Cancelled Subscription in 2013 - Got charged this week!!


    Hello,

    I cancelled my Xbox Live 360 subscription in October of 2013. I was charged $73.49 this week for a full year subscription! How do I get my money refunded... and check to see that this didn't happen throughout 2014-2016? When I look at my payment history,
    it shows nothing regarding Xbox payments.

    :)
     
    Cait 33, Nov 16, 2017
    #1
  2. TidalWave
    TidalWave Guest
    Xbox Live hard to cancel

    I got a deal when I set up my new profile on a 3 month subscription to Xbox Live. I paid $9.99 for 3 months. Then I forgot to cancel it and they automatically charged my card. I just figured out how to remove the automatic renewal but I have a charge pending for another 3 months. It is so hard to cancel a subscription.
     
    TidalWave, Nov 16, 2017
    #2
  3. FeberT
    FeberT Guest
    Xbox live paid 4 times credit card 4 times charged and 4 times cancelled by microsoft

    Xbox live paid 4 times credit card 4 times charged and 4 times cancelled by microsoft.... I dont know what to do, my credit card was charged 4 times and 4 times my xbox live subscription was cancelled... I was thinking that my credit card was not being charged
    so every time that I've received the ms email telling me that the subscription was cancelled I've tried to bought again. But the 4 times was charged and the worst is that now I doesnt even have a subscription active!!!!!!!
     
    FeberT, Nov 16, 2017
    #3
  4. HAZMAT RADIO Win User

    Charged for canceled subscription

    You'll need to contact customer service.

    The typical reason for this is that you cancelled the subscription after the next monthly sub started. And since the next month started before you canceled, the charge was still pending until the billing date hit.

    Customer service can explain those dates and what they see. If you were not using the subscription after you canceled it, you might get a refund.
  5. M3tal Daz3 Win User

    Подписка Xbox Live GOLD[Xbox Live GOLD Subscription]

    If you were charged after you canceled your Xbox subscription, this likely indicates you had a pending balance for the current subscription time when you turned off recurring billing. If you canceled the subscription, you won't be charged again.
  6. XBF Brad A Win User

    Xbox Game Pass Refund

    Hi Frostie,

    Thanks for coming to the forums. If the subscription just renewed, you can cancel the sub and it may auto refund the charge. You can use the guide

    how to cancel Xbox subscription
    . If it does not auto refund the charge you will have to

    request a refund
    .

    Thanks,

    Brad
  7. M3tal Daz3 Win User

    I want cancel xbox membership. paid 9/28

  8. XBF Ezra G Win User

    Xbox Game Pass İptal Edilmiyor [Translation - Xbox Game Pass is not cancelled]

Thema:

Cancelled Subscription in 2013 - Got charged this week!!

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