cancelling gold

Discus and support cancelling gold in XBoX on Consoles to solve the problem; So, for the past couple of years I've been trying to log into my old microsoft account to cancel the gold subscription on what's now my dads xbox (i... Discussion in 'XBoX on Consoles' started by rbBV, Sep 24, 2019.

  1. rbBV
    rbBV Guest

    cancelling gold


    So, for the past couple of years I've been trying to log into my old microsoft account to cancel the gold subscription on what's now my dads xbox (i gave it to him when i got the xbox one)

    And since I have the xbox one i now have two gold accounts (one on the xb1 and one on the 360) and wanted to cancel the old one since my dad only uses the xb360 to play LEGO games.

    I've tried EVERYTHING to get into this account that I made when I was 12 (I'm 18 now) and it won't let me cancel it from the xbox either.

    So today I tried just removing my debit card from the payment options and I was just wondering if that automatically cancels the Gold subscription? Because its the only thing that I've been able to try from the 360.

    Can't find the answer anywhere else on the internet so thought I'd post here and see if anyone could answer.

    :)
     
  2. WIESIL Win User

    XBox Live tenure

    I checked my gold tenure on the link eG x Thee Elf posted and mine says

    Prepaid 12M Xbox LIVE Gold this one isn't canceled

    Prepaid 12M Xbox LIVE Gold canceled

    Prepaid 12M Xbox LIVE Gold canceled

    Prepaid 12M Xbox LIVE Gold canceled

    gold 1 month free trial canceled

    but yet I have no number next to my name
  3. Judge Win User

    xbox gold family pack

  4. EggsBoxJuan Win User

    How do I change my subscription from family gold to regular gold?

  5. EggsBoxJuan Win User

    Want to switch from xbox live gold family to just plain xbox live gold one person. HOW????

    How do I cancel a Gold Family Pack membership?

    For information about how to cancel your membership, see
    Cancel your Xbox LIVE Gold Membership
    .

    -

    Once the membership has been cancelled or run out you can go to a regular Gold membership.
  6. Smwutches Win User

    Xbox Live

    When you upgrade to Ultimate, it converts any gold you had on your account to an Ultimate subscription which basically cancels your just gold subscription since Ultimate includes gold. So by cancelling Ultimate you then cancel your gold subscription as
    well.
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cancelling gold

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