Cannot connect console to xbox live. This is not a first time connection

Discus and support Cannot connect console to xbox live. This is not a first time connection in XBoX on Consoles to solve the problem; My xbox 360 cannot connect to xbox live. It tells me to see xbox support services store. What is going on 4612541b-9349-4dea-aed4-1240eb3a3359 Discussion in 'XBoX on Consoles' started by reaper2355, Mar 4, 2015.

  1. reaper2355
    reaper2355 Guest

    Cannot connect console to xbox live. This is not a first time connection


    My xbox 360 cannot connect to xbox live. It tells me to see xbox support services store. What is going on

    :)
     
    reaper2355, Mar 4, 2015
    #1
  2. WHITESTAR48
    WHITESTAR48 Guest
    80151911

    I can connect to Xbox live through "test Xbox live connection" but I'm not signed in. When I go to sign in it is successful but it disconnects me from Xbox live saying "your console cannot connect to Xbox live at this time" why the error code 80151991. I
    cannot find any info on this error code. So to sum up. I can connect to Xbox live and sign in but not at the same time which is very annoying
     
    WHITESTAR48, Mar 4, 2015
    #2
  3. Gamertag not Signing in

    My Xbox is connected to Xbox live and I have tested my connection several times. Every time I click connect to xbox live it says "connection to xbox live lost" even though the console is connected. I cannot tell if it is a problem with my xbox or my gamertag.
    Please help!
     
    TheBushWookie50, Mar 4, 2015
    #3
  4. TheStMichel
    TheStMichel Guest

    Cannot connect console to xbox live. This is not a first time connection

    Hi there Reaper!

    Sorry to hear about the issues with Xbox Live.

    There can be a number of reasons as to why you cannot connect to Xbox Live. How exactly are you connected? What kind of router or modem are you using? Is it a wired or wireless connection? Let's start off with testing your Xbox Live Connection:

    1. Press the Guide button on your controller, select your settings, select system settings and then select network settings.
    2. Select the name of the network you're on, or select wired network for a wired connection.
    3. Select test Xbox Live connection.
    Now if the connection test isn't successful, something could very well be hurting your connection. But you should receive an error message during the test, report back with which error message you receive and we'll go on from there! Cannot connect console to xbox live. This is not a first time connection :)
     
    TheStMichel, Mar 5, 2015
    #4
  5. TheStMichel Win User

    Cannot connect console to xbox live. This is not a first time connection

    Hi there Reaper!

    Sorry to hear about the issues with Xbox Live.

    There can be a number of reasons as to why you cannot connect to Xbox Live. How exactly are you connected? What kind of router or modem are you using? Is it a wired or wireless connection? Let's start off with testing your Xbox Live Connection:

    1. Press the Guide button on your controller, select your settings, select system settings and then select network settings.
    2. Select the name of the network you're on, or select wired network for a wired connection.
    3. Select test Xbox Live connection.
    Now if the connection test isn't successful, something could very well be hurting your connection. But you should receive an error message during the test, report back with which error message you receive and we'll go on from there! :)
  6. Dona Bruna-20CF8B87- Win User

    First Time Connecting to Xbox Live (Console)

    Thank you!!!! :)

    but now i have two profiles, one is the live "Dona Bruna" and the offline profile.

    Can i combine then? Or i need to start from zero?
  7. Obsessive Power Win User

    First Time Connecting to Xbox Live (Console)

  8. Obsessive Power Win User

    First Time Connecting to Xbox Live (Console)

    Sorry you can not combine accounts. If the account you've posted on here is your main account, you will have to use that one. Yes you will have to start from zero and gain your achievements again. Sorry.
  9. piroslav Win User

    Cant connect to xbox live, tried everything.

    As stated in my first post, i've tried already conencting only my console to router, i've tried even connecting my console directly to ISP cable (without router) - testing shows that console is connected to internet, but cannot connect to the xbox live.

    "Yet, when you attempt to connect it immediately shows that message that you cannot connect? No problem! :) "

    My console already after start shows that it is not connected to the xbox live, and after test, well... testing works normally, just after last step it shows that it cant connect to xbox live. For results of 3rrd step i need to wait few (10? 20?) seconds,
    if that's what you mean.

    Not to say, i've tried creating new account, or anything related to xbox live (like downloding my profile, updating console etc), and nothing works.
Thema:

Cannot connect console to xbox live. This is not a first time connection

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