Cannot connect to store, but connection is fine

Discus and support Cannot connect to store, but connection is fine in XBoX on Consoles to solve the problem; My Xbox will not connect to the Microsoft store to do updates, play online games, or reload games. My internet connection is fine and I can play disc... Discussion in 'XBoX on Consoles' started by AdhocDinosaur34, Feb 17, 2020.

  1. Cannot connect to store, but connection is fine


    My Xbox will not connect to the Microsoft store to do updates, play online games, or reload games.

    My internet connection is fine and I can play disc games ??????

    I have done a hard reset and it didn't help this issue!

    What else do I try?

    :)
     
    AdhocDinosaur34, Feb 17, 2020
    #1
  2. Jeremy2085 Win User

    Cannot connect to store, but connection is fine

    Hello, have you tried doing a factory reset of your console?

    Just make sure that you have your games and data backed up so that you can easily get them back when you need to.
  3. napalm 31337 Win User

    Cannot connect to store, but connection is fine

    How do you connect your console to internet? Wifi? Ethernet? Microsoft Store is not working but you are online? or you play offline?
  4. Emo Goggles Win User

    Cannot connect to store, but connection is fine

    id hard reset your console just to make sure its not your end. and also check the status of xbox live to make sure its not on there end.
  5. DominumStige Win User

    Cannot connect to store, but connection is fine

    An update has recently been released for the App Store. Have you tried to check for updates on your console?
  6. VapourKill Win User

    Xbox says its connected to the internet, but XBL isn't working

    Same issue, internet connection is fine (internally tested and other devices are fine) but cannot connect to XBL at all
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Cannot connect to store, but connection is fine

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