Cannot connect to xbox live probably when xbox one startup

Discus and support Cannot connect to xbox live probably when xbox one startup in XBoX on Consoles to solve the problem; When xbox one startup and display the index page, it just can't connect to xbox live instantly like xbox360, I checked my network connection, the... Discussion in 'XBoX on Consoles' started by OoHKRookieGuyoO, Mar 5, 2015.

  1. Cannot connect to xbox live probably when xbox one startup


    When xbox one startup and display the index page, it just can't connect to xbox live instantly like xbox360, I checked my network connection, the multiplayer test and they are all successful with no problems, but the index page always said I can't connect
    to xbox live and tell me to do the network connection test( I mean it can't show friends, store page).

    When starting a game it will connect xbox live and sync the game data normally( but sometime it will say it can't sync since I am not connecting xbox live , I can just click try again over and over again waiting it to get successful or restart xbox one)

    I just bought the machine about 1 week and it just keep having this problem....can anyone have a solution on this problem?

    settings:

    Both Instant-On Mode and Energy-Saving Mode tried

    Auto connect network (using Wi-Fi)

    Auto connect with xbox live account

    Sorry for my bad English...

    :)
     
    OoHKRookieGuyoO, Mar 5, 2015
    #1
  2. Kobra Kahn
    Kobra Kahn Guest
    This needs expanding

    So after reading this post:

    Xbox Live Connection Help | Can’t Connect to Xbox Live from Xbox One

    I should be able to connect to XBOX Live as it states. However I cannot on my XBOX One, connect to XBOX Live. Why does this article assume that just because you have an internet connection that you can connect to XBOX Live when that is clearly not the case.

    I have an internet connection on my XBOX One.

    I have a multiplayer Connection on my XBOX One

    I cannot connect to XBOX Live.

    Can someone please create an addition to this article that says if you cannot connect to XBOX Live after these steps have been completed then do this.

    Thank you,
     
    Kobra Kahn, Mar 5, 2015
    #2
  3. Rinzler z62
    Rinzler z62 Guest
    Xbox Freezes when Connecting to Live

    Right on the startup, freezes when the circles is rotating then stops.

    Unplugged router, xbox turns on fine, then try to connect to live, freezes again.
     
    Rinzler z62, Mar 5, 2015
    #3
  4. StringyWharf732 Win User

    xbox powers on, but won't take me to xbox home

    Sorry. That doesn't work. Xbox powers on but the startup up "circle" that you see for a few seconds before your "home" appears is what stays on the screen...when I hold the power button and hit "Y", I still cannot connect to any of my Xbox Live accounts,
    access my settings, etc...

    The circle just keeps churning...
  5. DUTCHYBOY02 Win User

    connected to xbox live but not able to play online

    Tx you will help me. I play wired and did the test which was perfect and connected to xbox live but when I started a game it starts with a startup screen and then a msgs that I have to reconnect to xbox live.
  6. XA JJKILLERs Win User

    Rare replay not working

    I tried that but when I select download profile I get a "cannot connect to live message" but when I test my connection it says everything is good. Conkers bad fur day works without a problem but banjo wont connect to even be able to download my
    profile. Other xbox games connect to live with no issues, it's only when I try bc games on rare replay
    https://support.xbox.com/en-US/xbox-live-status

    Core has been down today probably whats going on
  7. StacieMeier Win User

    Report Update issue: Need system Rollback

    Yes many are, we cannot update at all now... I just got a new Xbox one and it cannot download the required startup update...lol
  8. AquarrzSudnnym Win User

    E102 10010C02 8B060006

    When you did the USB OSU (offline system update) did you disconnect the wired ethernet cable that is connected to your gateway/router or are you using WiFi?

    Solution

    To resolve this problem, use the Xbox One startup error troubleshooter:

    1. Go to the
      Xbox One startup error troubleshooter
      .
    2. Scroll down the screen and select E101.
    3. Follow the instructions in the troubleshooter.
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Cannot connect to xbox live probably when xbox one startup

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