Cannot connect Xbox One S with 5GHz Wi-Fi

Discus and support Cannot connect Xbox One S with 5GHz Wi-Fi in XboX Networking Hardware to solve the problem; Cannot connect Xbox One S with 5GHz Wi-Fi In addition to this.. to give you an idea of distances involved here, 2.4ghz range is around 30 metres from... Discussion in 'XboX Networking Hardware' started by LittleAdam1, May 4, 2019.

  1. LittleAdam1
    LittleAdam1 Guest

    Cannot connect Xbox One S with 5GHz Wi-Fi


    Cannot connect Xbox One S with 5GHz Wi-Fi
    In addition to this.. to give you an idea of distances involved here, 2.4ghz range is around 30 metres from your router before its begins to degrade in quality. 5ghz range is only 10 metres from the router before quality drops hugely.

    Some routers also begin to have drop outs or lag as you have described if a device is within the outer near 10m range of the 5ghz channels.. as it tries to continually connect to both networks as the quality of one drops against the other etc.

    My router had this issue and I turned off the 5ghz access altogether, my console is now connected by ethernet also and no further issues for me.

    If you can hardware up with an ethernet cable.. thats always your best option.. if you do suffer dropouts, turning the 5ghz setting off on your router can help ease that also in some cases dependant on brand of the router equipment, then just connect to
    the 2.4ghz as normal. Hopefully the laggy behaviour will subside.

    :)
     
    LittleAdam1, May 4, 2019
    #1
  2. DrifterX22 Win User

    Is Microsoft giving old Xbox ones latency problems so we upgrade

    You could always open the browser on each console and run a generic speedtest. Pick the nearest server provided and compare.

    Wired Ethernet Spec is the same across the consoles:

    Xbox One X Xbox One S Xbox One

    Ethernet IEEE 802.3 10/100/1000 IEEE 802.3 10/100/1000 IEEE 802.3 10/100/1000

    Wireless is where they diverge

    Xbox One X

    IEEE 802.11ac dual band (5GHz & 2.4GHz), 2x2 wireless Wi-Fi with Wi-Fi Direct for home networks

    Xbox One S

    IEEE 802.11ac dual band (5GHz & 2.4GHz), 2x2 wireless Wi-Fi with Wi-Fi Direct for home networks

    Xbox One

    Dual band 2.4GHz and 5GHz spectrums, compatible with IEEE 802.11/a/b/g/n networks

    Xbox Spec Sheet
  3. Ennileah ☆ Win User

    Cannot connect Xbox One S with 5GHz Wi-Fi

    In addition to this.. to give you an idea of distances involved here, 2.4ghz range is around 30 metres from your router before its begins to degrade in quality. 5ghz range is only 10 metres from the router before quality drops hugely.

    Some routers also begin to have drop outs or lag as you have described if a device is within the outer near 10m range of the 5ghz channels.. as it tries to continually connect to both networks as the quality of one drops against the other etc.

    My router had this issue and I turned off the 5ghz access altogether, my console is now connected by ethernet also and no further issues for me.

    If you can hardware up with an ethernet cable.. thats always your best option.. if you do suffer dropouts, turning the 5ghz setting off on your router can help ease that also in some cases dependant on brand of the router equipment, then just connect to
    the 2.4ghz as normal. Hopefully the laggy behaviour will subside.
  4. XBF Crystal P Win User

    Cannot connect Xbox One S with 5GHz Wi-Fi

    Hi there LittleAdam1,

    Thanks for reaching out here in Xbox Forums. I understand there is an issue with trying to connect the Xbox One S with your 5GHz Wi-fi.

    The 2.4 GHz band provides coverage at a longer range but transmits data at slower speeds. The
    5 GHz band provides less coverage but transmits data at faster speeds. The range is lower in the
    5 GHz band because higher frequencies cannot penetrate solid objects, such as walls and floors.

    I recommend trying the following article:
    "I am experiencing slow performance when playing games on Xbox Live."
    If the issue persists,
    Contact your ISP to discuss your bandwidth allocation.

    Try this out and let us know the results.
  5. DominumStige Win User

    Lag after playing games for a while

    Hi!

    With a wi-fi connection, however, the packages may still be lost and there is no excellent reliability, especially if the router is distant (you might want to enable a 5ghz wi-fi channel).

    Try setting a static IP on the console, also verifying that the NAT is open. For further support, read these

    instructions
    .
  6. PalZer0 Win User

    MacBook problem

    Is your 360 connecting to the Internet via Wi-Fi or via an ethernet cable? If connecting via Wi-Fi, the MacBooks may be interfering with the 360's wireless signal. That would cause you to disconnect from Xbox Live.
Thema:

Cannot connect Xbox One S with 5GHz Wi-Fi

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