Cannot connect Xbox One to PC via Xbox Console Companion

Discus and support Cannot connect Xbox One to PC via Xbox Console Companion in XBoX on Windows to solve the problem; Hi, I'm trying to have my Xbox One S gameplay show up on my computer using the Xbox Console Companion ("stream" it? Never done this before). My console... Discussion in 'XBoX on Windows' started by steven.gameo7, Dec 3, 2019.

  1. Cannot connect Xbox One to PC via Xbox Console Companion


    Hi, I'm trying to have my Xbox One S gameplay show up on my computer using the Xbox Console Companion ("stream" it? Never done this before). My console shows up when I select "Add a Device," however when I click on it it gives me the error message "We
    couldn't connect to your console. Make sure the console is still on and connected to the same network as this device."

    I tried multiple things; Restarting both the console and my computer, using an ethernet cable for my Xbox rather than a wireless connection to the internet, going into the settings, signing out of both places, etc. Nothing is working, and I really wish
    I knew what the problem was and how I can fix this.

    Any help would be greatly appreciated. Please note I looked up MANY tutorials and support websites, just to not figure out the problem. Including the official Xbox Support site.

    :)
     
    steven.gameo7, Dec 3, 2019
    #1
  2. DrifterX22 Win User

    issues

    Why are you connecting the Xbox to the PC?

    You can use the console companion APP to connect the console to the PC. The console can be natively connected to your home network either via wireless or a wired connection.
  3. steven.gameo7 Win User

    Cannot connect Xbox One to PC via Xbox Console Companion

    Well, we have two routers in our house. My PC is connected to one of them using an Ethernet cable. I brought my Xbox closer to the same router and tried to connect both wirelessly and through another Ethernet cable. No luck, sadly.

    I have an antivirus software on (Norton 360) but I don't exactly know how to turn it off. I'm assuming my Firewall is connected to this so it would also be on, not entirely sure how all of it works.

    I tried putting in the IP address manually, but it gave me an error, saying it "couldn't find the console."
  4. PalmettoBling Win User

    Cannot connect Xbox One to PC via Xbox Console Companion

    Can you provide some details on how it's hooked up? I saw you mentioned Ethernet and whatnot, but can you let us know how your PC is connected to your network, and how your Xbox One is connected? One of the first things I'd check is if your Windows Firewall
    is on? If it's a private home network then you might want to give it a shot with the firewall off.

    I'd also check what IP address your Xbox One has and try adding it manually in the Console Companion app by clicking the "+ Add a device" button towards the top right, instead of clicking what shows in the app automatically.

    Let us know and we'll be happy to help troubleshoot further if needed.
  5. Niko1664 Win User

    xbox one to PC

    Just an HDMI cable or you can stream your Xbox one on the same network at home from the console to the PC via the companion app.
  6. darkist1 Win User

    Factory Reset without a Monitor/tv

    The best way to be to use your Xbox Companion app on your PC to stream your screen so you can see what you're doing. Using the stream option it'll act as your monitor/TV and you can factory reset your Xbox. just plug both PC and Xbox into a wired connection
    on your network. and connect Via the Xbox Companion App on PC.
Thema:

Cannot connect Xbox One to PC via Xbox Console Companion

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