Cannot download games on Microsoft Store

Discus and support Cannot download games on Microsoft Store in XBoX Accessibility to solve the problem; I get the following error messages when trying to update games on the Microsoft Store: Code: 0x80070424 - I get this whenever I try to download... Discussion in 'XBoX Accessibility' started by ChristopherKlopper, Aug 2, 2019.

  1. Cannot download games on Microsoft Store


    I get the following error messages when trying to update games on the Microsoft Store:

    Code: 0x80070424 - I get this whenever I try to download Minecraft.


    Cannot download games on Microsoft Store [​IMG]


    Code: 0x80004003 - I get this whenever I try to visit the Minecraft page on the Microsoft Store
    Cannot download games on Microsoft Store [​IMG]


    :)
     
    ChristopherKlopper, Aug 2, 2019
    #1
  2. ChristopherKlopper Win User

    Cannot download games on Microsoft Store

    I don't have any other games but the same error message is given when I try to download other apps.

    When I try to check for Windows updates I get the following error message:

    There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070424)

    This is my current network status


    [​IMG]


    PS The ping might be bad because I live in South Africa
  3. XBF Diego M Win User

    Cannot download games on Microsoft Store

    Hi Christopher,

    I'm sorry to hear the issue is still persisting. It seems that the root cause of the issue may be the Windows Update error. I suggest either downloading the Windows Update Troubleshooter to automatically detect errors and provide solutions, or you can follow
    a manual troubleshooter. Here are the links:


    I hope this helps!
  4. XBF Leo G Win User

    Cannot download games on Microsoft Store

    Hello ChristopherKlopper,

    Thank you for posting on the Xbox forums. We need a little more information to ensure that we provide the correct solution. Does this issue occur with multiple games or just Minecraft? Do you see any network errors when you look at the network
    settings in the Xbox Console Companion App? We will provide steps on how to locate the network settings in the Xbox Console Companion App. We recommend making sure that

    Windows 10 is up to date
    . Be sure to let us know the results!

    How to access the network settings in the Xbox Console Companion App:

    1. Launch the Xbox Console Companion App
    2. Sign in to the app with your Microsoft account
    3. Select the gear icon on the bottom left of the app
    4. Select Network
  5. MasTerKi3Z Win User

    Cannot download games on Microsoft Store

    Hi, have you tried to clean the cache of your pc? this may work to fix some errors.
  6. x24hrs2livex Win User

    games on hard drive

    Hey PCDUBAY, currently you cannot store discs to enable switching of games. Under Microsofts old plan this would have been allowed, but it was not popular. To do instant switching you would need to download games digitally from the Xbox Store
Thema:

Cannot download games on Microsoft Store

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