cannot download minecraft

Discus and support cannot download minecraft in XBoX Games and Apps to solve the problem; Greetings, I have purchased the Minecraft for windows 10 master edition. I have an order number and email confirmation of my purchase. When I log into... Discussion in 'XBoX Games and Apps' started by Jess_163, Sep 14, 2021.

  1. Jess_163
    Jess_163 Guest

    cannot download minecraft


    Greetings,

    I have purchased the Minecraft for windows 10 master edition. I have an order number and email confirmation of my purchase. When I log into my microsoft account, it shows the purchase in the order history and says completed. When I click on buy this product, it says You own this game. There is a blue tab to the right that says install/play. When I click here, it just opens the same game in a new window in the microsoft store, with an option to purchase it. If I click the three dots to the right of the install/play button, it defaults to install on my devices. When I click here, it says trying to install, but nothing happens after that.

    Please help

    thanks

    Jess

    :)
     
    Jess_163, Sep 14, 2021
    #1
  2. PetulantPixie Win User

    Minecraft packs will not download

    You cannot cancel the downloads inside the Minecraft store.
  3. ScheduledAbyss8 Win User

    ‘Installation stopped’ problem

    Minecraft Windows 10 edition cannot be downloaded on Xbox One, maybe you have another version
  4. Christopher Revoredo Win User

    cannot download minecraft

    Hi there Jess welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. Have you tried clearing your Microsoft Store caché? Like this!

    Go to Settings> System> Apps & features> Click Store> Advanced options> Reset.

    Also, you may also run the troubleshooter for Windows apps before performing a reset. It will help you resolve any apps problems in Microsoft Store.

    https://support.microsoft.com/en-us/account-bil...
  5. onyxishere Win User

    Game

    If you purchased Minecraft on this account then it will be in the download history. You can reach the download history on the console by going to Settings>Accounts>Download History.

    If you cannot find it there then the game must have been purchased under a different account.
  6. PHOENIXoRISING Win User

    Unable to Connect to World Minecraft Xbox One

    Are any of your friends in the "preview program" and have minecraft dowloaded through the preview program? And the other does not? If that is the case whomever is in the preview program must get out of the minecraft beta or alpha, then download the regular
    version. You cannot play together otherwise.
Thema:

cannot download minecraft

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