Cannot find Sea of Thieves on any account

Discus and support Cannot find Sea of Thieves on any account in XBoX Games and Apps to solve the problem; I purchased Sea of Thieves back in 23/03/18. I recently came back to try the game out again and cannot for my life remember what email address was... Discussion in 'XBoX Games and Apps' started by StatedDizzi, Sep 2, 2019.

  1. StatedDizzi
    StatedDizzi Guest

    Cannot find Sea of Thieves on any account


    I purchased Sea of Thieves back in 23/03/18. I recently came back to try the game out again and cannot for my life remember what email address was used.

    I have tried all the emails I currently own, checked all the order history/bills and none of them have Sea of Thieves. I sat for around 2 hours trying to figure this out but came out with nothing.

    The only thing I have is my supposed gamertag and my PayPal receipt.

    Is there any possible way to get my account (Or game) back with either of those? I really have no other email address I would use apart from my two main ones. I went so far back trying to recover the game I tried old email addresses I've had since 2010.

    :)
     
    StatedDizzi, Sep 2, 2019
    #1
  2. XBF Eladio M Win User

    Cannot find Sea of Thieves on any account

    Hey Dizzi

    Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently unable to access your account.

    Filling out the
    ACSR
    form is the only way to recover an account you have lost access to if you are unable to reset the password to it via the self-help means.

    However, as suggested by Xbox Forums Ambassador
    Zero420override
    , speaking with Customer support could yield much more favorable results.

    You can get ahold of an agent by following these steps:

    1. Sign into Xbox.com
    2. Scroll to the bottom of the page and select Support.
    3. Scroll down and select Contact us.
    4. Select Billing & accounts.
    5. Select See other options.
    6. Select How to protect my account.
    7. Select Show contact options.
    8. Select Request a call from Support.

    I hope this is of some use to you.
  3. StatedDizzi Win User

    Cannot find Sea of Thieves on any account

    I tried. Kept live chat open for a few hours and nothing came through. Tried the recovery too, as well nothing. Figured asking here would be my last shot.
  4. Zero420override Win User

    Cannot find Sea of Thieves on any account

    Have you tried contacting Xbox support for help? Here is a link that I think might be for some help

    Customer Support


    Keep Calm & Game On!
  5. T0minerTV Win User

    Sea of Thieves Onyx Pack

    The E3 Sea of Thieves "Battle"-Stream. In my Account Data i can find the reward, but not in the game.
  6. Mister Cazador Win User

    Sea of Thieves - confirmation mail

    Hi there GuidmonLIVE, thanks for reaching out.

    We're afraid you cannot play Sea of Thieves through the Insider Program as the game has launched. Sea of Thieves is

    available for purchase
    or you can play it for free with an active
    Xbox Game Pass subscription
    .
Thema:

Cannot find Sea of Thieves on any account

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