Cannot log in my XBO Console - endless spinning wheel

Discus and support Cannot log in my XBO Console - endless spinning wheel in XBoX on Consoles to solve the problem; I am logged into Xbox live on my desktop, but cannot log in to my console. I get an endless spinning wheel. I checked settings - the console is... Discussion in 'XBoX on Consoles' started by Cathy JCross, Aug 16, 2019.

  1. Cathy JCross
    Cathy JCross Guest

    Cannot log in my XBO Console - endless spinning wheel


    I am logged into Xbox live on my desktop, but cannot log in to my console. I get an endless spinning wheel. I checked settings - the console is connected to the internet - tested multiplayer connection - it's fine. Then it asked who I was, I chose my
    account icon/name, and the wheel just keeps spinning.

    Suggestions?

    GT: GrannyPantss

    Cathy Cross

    :)
     
    Cathy JCross, Aug 16, 2019
    #1
  2. XBF Ruben D Win User

    Cannot log in my XBO Console - endless spinning wheel

    Hello Cathy JCross,

    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
    For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.

    Thank you again and have a great day!
  3. Cathy JCross Win User

    Cannot log in my XBO Console - endless spinning wheel

    Restart. If it's working. Unplug everything for 10 minutes and plug again.

    Make sure also you have internet signal
    Thanks - it's resolved now. after cold restart and 4 more attempts, we went for resetting the console and keeping games and apps - then logging into the account again. That worked. The nice folks at Microsoft helped me in live chat through the whole thing.
    They were great.

    Thanks for the suggestions everyone! You all are awesome.
  4. Cruz Vento Win User

    Cannot log in my XBO Console - endless spinning wheel

    Hello Cathy JCross,

    Thank you for posting on Xbox Forums. In regards to not being able to sign into your account, you may need to remove and re-add your profile to the console as it might have some corrupt data preventing it from being signed into. If you need more info
    on how to
    Remove and Redownload your profile
    , please view this support article.

    If you have any other questions please feel free to reply back letting us know. Thank you again for posting on Xbox Forums.
  5. T3chnlgydude Win User

    Cannot log in my XBO Console - endless spinning wheel

    Hi Cathy JCross

    Have you tried to restart your console?

    If it still does not work, Cruz Vento has a good solution which you can try
  6. ELIPS360 Win User

    Cannot log in my XBO Console - endless spinning wheel

    Restart. If it's working. Unplug everything for 10 minutes and plug again.

    Make sure also you have internet signal
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Cannot log in my XBO Console - endless spinning wheel

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