Cannot log in to Microsoft Sudoku--no Xbox connection all week

Discus and support Cannot log in to Microsoft Sudoku--no Xbox connection all week in XBoX Games and Apps to solve the problem; I keep getting the same error message. I have deleted and reinstalled Sudoku twice and it has not helped. I am having no trouble with Microsoft... Discussion in 'XBoX Games and Apps' started by MinionMemere55, Jan 24, 2018.

  1. Cannot log in to Microsoft Sudoku--no Xbox connection all week


    I keep getting the same error message. I have deleted and reinstalled Sudoku twice and it has not helped. I am having no trouble with Microsoft Jigsaw Puzzles though. Is there a fix?

    :)
     
    MinionMemere55, Jan 24, 2018
    #1
  2. Ricky 87701
    Ricky 87701 Guest
    i cannot log into 2 microsoft games, but i can log into 3 other microsoft games??

    I cannot log into Microsoft Sudoku, but I can log into 3 other Microsoft games????
     
    Ricky 87701, Jan 24, 2018
    #2
  3. Sorry, we can't sign you in. Try signing in at Xbox.com and then start this app again

    I have tried all the steps in that document several times, with no change. I still cannot get the software to connect to Xbox Live. It is weird, i can log in from Solitaire and Mahjong, but i cannot get Bingo, Sudoku, or Enter the Mind to log in.
     
    WesPhillips13, Jan 24, 2018
    #3
  4. WesPhillips13 Win User

    Sorry, we can't sign you in. Try signing in at Xbox.com and then start this app again

    I have tried all the steps in that document several times, with no change. I still cannot get the software to connect to Xbox Live. It is weird, i can log in from Solitaire and Mahjong, but i cannot get Bingo, Sudoku, or Enter the Mind to log in.
  5. DeniedCoast094 Win User

    Getting "Choose another item - This in-app purchase is no longer available in Microsoft Mahjong" and can't log in

    I am having the same problem loggig oto Microsoft Jigsaw. I can log on to Microsoft Solitare, Sudoku and Mahjong as well as Magic Puzzles. I log into all with my Microsoft log in and on the main Microsoft site. Please help.
  6. EdGordon1 Win User

    Cannot log into Microsoft Minesweeper or Microsoft Sudoku

    The error message says "Something happened on our end. Waiting a bit might help. The error code is 0x80190191, in case you need it." This has been happening for the last 24 hours.
    This is on a Windows 10 laptop PC.
  7. Dodgy Bob 1 Win User

    No way to log in with another MS Account?

    Same issue.

    Logged into windows, email, etc with account A

    Logged into xbox app. with account B.

    Microsft Solitaire logs in with account B (correct).

    Microsoft Mahjong logs in with account B (correct).

    Microsoft Minesweeper logs in with account A (incorrect).

    Microsoft Sudoku logs in with account A (incorrect).
  8. Peter R Fletcher Win User

    Lost scores

    Same thing here. Yesterday all was fine. Today everything is gone and I can't connect to Xbox, so my entire history is now gone.
    The basic problem seems to be (as identified in an even more recent post) that Sudoku cannot link with the Xbox server, even though Solitaire and other games running on the system have no problems and you can link to your Xbox profile from the same 'error
    tile' that is telling you that Sudoku can't!! Why does Microsoft keep breaking this game?!!
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Cannot log in to Microsoft Sudoku--no Xbox connection all week

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