Cannot open Microsoft games in Xbox app

Discus and support Cannot open Microsoft games in Xbox app in XBoX Games and Apps to solve the problem; I have played Microsoft solitaire collection, Microsoft jigsaw, sudoku, mah-jong and age of empires for a month and now I cannot open any of these.... Discussion in 'XBoX Games and Apps' started by JezelDanLuther, Oct 10, 2015.

  1. Cannot open Microsoft games in Xbox app


    I have played Microsoft solitaire collection, Microsoft jigsaw, sudoku, mah-jong and age of empires for a month and now I cannot open any of these. When I click on them they just hang. Any ideas?

    :)
     
    JezelDanLuther, Oct 10, 2015
    #1
  2. NESBox Emulator Passes Certification for Xbox. Coming Very Soon! ~ Updated

    So Microsoft has declined the app so it will not be hitting xbox one now

    the reason isn't do to a dmca but they say its a primary gaming experience which means It falls into id@xbox territory then a app and under id@xbox they are not approved as cannot submit a emulator.

    So sadly no emulator will be hitting x1
     
    Terrin_marine, Oct 10, 2015
    #2
  3. Microsoft Edge error 0x80bb0001 on Xbox

    I cannot open the Microsoft Edge app on my Xbox one x. I get the error code 0x80bb0001. I have tried a power cycle and have rebooted my router to no avail.

    Any help appreciated.
     
    rollusatwifta, Oct 10, 2015
    #3
  4. EdnaBabcock
    EdnaBabcock Guest

    Cannot open Microsoft games in Xbox app

    I have been having the same problem for three days. Cannot find a solution anywhere. Wish it was easier to get help.
     
    EdnaBabcock, Oct 10, 2015
    #4
  5. I have been having the same problem for weeks now with my Mah Jongg game. It just continues to say "Loading."
     
    WarmerTester032, Jan 2, 2016
    #5
  6. FLScrubJay
    FLScrubJay Guest
    Same here - Microsoft Jigsaw continues to say "Loading". Hopefully Microsoft will fix this glitch when they get back to work tomorrow. Frustrating!
     
    FLScrubJay, Jan 3, 2016
    #6
  7. FLScrubJay
    FLScrubJay Guest
    Decided to try uninstalling and reinstalling Microsoft Jigsaw. This fixed the problem. Maybe it will work for others too.
     
    FLScrubJay, Jan 3, 2016
    #7
  8. Pieyow
    Pieyow Guest

    Cannot open Microsoft games in Xbox app

    You might want to check to see if you have all the latest Windows Updates for your OS.
     
    Pieyow, Jan 6, 2016
    #8
  9. MikeTerrazas
    MikeTerrazas Guest
    I just installed the latest update, and it won't load. What is happening is that it's failing to login to xbox.com from the xbox apps. I can login to xbox.com in edge AND chrome, but I start Microsoft Sudoku and it tells me it's sorry but it can't log me
    in right now, try logging in to xbox.com and restarting the app.

    Obviously they have problems, but support from Microsoft seems to be at their traditional level: useless.
     
    MikeTerrazas, Jan 7, 2016
    #9
  10. MikeTerrazas
    MikeTerrazas Guest
    So, I've tried the suggestion to reinstall & the suggestion to update everything. Neither of those work. Anyone else have anything? Is someone from Microsoft even looking at this?
     
    MikeTerrazas, Jan 7, 2016
    #10
  11. Pieyow
    Pieyow Guest
    If you run any third party Firewall software this could be preventing sign-in due to a port being blocked. Try disabling it and then launch the game. If you are able to sign into other Xbox games on Windows, another suggestion would be to reinstall Sudoku
    and see if this fixes the issue.
     
    Pieyow, Jan 7, 2016
    #11
  12. MikeTerrazas
    MikeTerrazas Guest
    You didn't read my message. I did uninstall & reinstall. No difference.

    I am NOT running 3rd party firewall software, just Windows Defender. What's amazing to me is that it works perfectly on my Dell tower system and not on my HP laptop. Same builds of windows 10, same update levels. There are 2 main differences: my tower has
    multiple monitors (with higher resolution than my laptop) and it's about a month older than the HP, so the Sudoku was downloaded earlier.

    The real problem is that there are no discernable ways to troubleshoot the problem. And it seems like there is no support, either. I understand that all the income comes from ads, but I wouldn't want to advertise on such a piece of frustration.
     
    MikeTerrazas, Jan 8, 2016
    #12
  13. HHflier
    HHflier Guest

    Cannot open Microsoft games in Xbox app

    I cannot uninstall Solitaire because it is not in my list of apps. However the Store says it is already installed but it isn't. A conundrum!
     
    HHflier, Jan 8, 2016
    #13
  14. MikeTerrazas
    MikeTerrazas Guest
    So... There is no one that knows anything about how to troubleshoot problems with XBox apps on Windows 10? I guess no one from Microsoft cares enough about it to even read this forum. Interesting.

    A problem with the forums: if someone suggests an answer, there is no way to mark that as failed.
     
    MikeTerrazas, Jan 11, 2016
    #14
  15. Same issues - Cannot uninstall because I can't find it in the lists, but Microsoft says that it is installed on my computer!!!!! Like everyone else, it seems there is no where to turn for help!!!
     
    FogboundPage118, Jan 11, 2016
    #15
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Cannot open Microsoft games in Xbox app

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