Cannot open my games and apps page, or any games.

Discus and support Cannot open my games and apps page, or any games. in XBoX on Consoles to solve the problem; Any game I open will close after the splash screen for a bit. I assumed a full restart and unplug would work, nope. Can’t uninstall games either since... Discussion in 'XBoX on Consoles' started by Waloogy, Apr 26, 2018.

  1. Waloogy
    Waloogy Guest

    Cannot open my games and apps page, or any games.


    Any game I open will close after the splash screen for a bit. I assumed a full restart and unplug would work, nope. Can’t uninstall games either since the “my games and apps” page is loading infinitely. The Xbox Original Avatars update is stuck on 0%.

    :)
     
    Waloogy, Apr 26, 2018
    #1
  2. empirecorsa
    empirecorsa Guest
    Gamertag keeps disconnecting...

    Okay Every time I quit Let's say NHL14 or any apps like Youtube to go on the Xbox main page my gamertag keeps disconnecting. It does the same thing every time I open any game or any app.. and I have to reconnect once the game or app is open

    any advices here please ?
     
    empirecorsa, Apr 26, 2018
    #2
  3. DENAz666
    DENAz666 Guest
    Unable to open any games or apps

    Hey mate,

    Have you been reporting this problem through the preview program when it happens? By reporting the problem through the preview program app on your console, it sends data to the team that can be used to fix the problem. Next time it happens, hold down the
    power button on the controller (as if you were going to turn off the console) and you should see an option "Report Problem", hit that and fill in the relevant details and send it through. Whilst it won't fix your problem, it will assist the team in being able
    to fix it.

    Regarding the actual issue, have your tried using another controller? It could be your controller that is bugging out, and not the console? Just a suggestion, as I've not heard of this issue before

    Cheers

    Denaz
     
    DENAz666, Apr 26, 2018
    #3
  4. brandiesel1
    brandiesel1 Guest

    Cannot open my games and apps page, or any games.

    Hi there,

    When you reset your console hold the power button on the console for a full 10 seconds until it turns off. It's important that you hold the button for 10 seconds. After that, turn it back on and try again. This happened to me too and it fixed the loading
    issue.
     
    brandiesel1, Apr 26, 2018
    #4
  5. brandiesel1 Win User

    Cannot open my games and apps page, or any games.

    Hi there,

    When you reset your console hold the power button on the console for a full 10 seconds until it turns off. It's important that you hold the button for 10 seconds. After that, turn it back on and try again. This happened to me too and it fixed the loading
    issue.
  6. I99weirdfish Win User

    Advanced Warfare won't download my update!! :(

    It should upload automaticaly but it does take some time. To check progress of download go to home page open my games and apps on the left of the page you will see queue open that it took about 5 to6 minutes before it registered any %. I hope this helps.
  7. Tristan388 Win User

    Xbox One X keeps disconnecting from Wifi even after port forwarding

    Is it disconnecting from your network? As in, if you open an app, you cannot access any web content. Or is it not allowing you to stay connected to a game?
  8. DENAz666 Win User

    Unable to open any games or apps

    Hey mate,

    Have you been reporting this problem through the preview program when it happens? By reporting the problem through the preview program app on your console, it sends data to the team that can be used to fix the problem. Next time it happens, hold down the
    power button on the controller (as if you were going to turn off the console) and you should see an option "Report Problem", hit that and fill in the relevant details and send it through. Whilst it won't fix your problem, it will assist the team in being able
    to fix it.

    Regarding the actual issue, have your tried using another controller? It could be your controller that is bugging out, and not the console? Just a suggestion, as I've not heard of this issue before

    Cheers

    Denaz
  9. OkayEA Win User

    Error 0x87c40011

    I get this error code whenever I open the Achievements app on my xbox one. I also cannot access the achievements page of the website. This issue started for me just last night.
Thema:

Cannot open my games and apps page, or any games.

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