Cannot purchase films on xbox 360

Discus and support Cannot purchase films on xbox 360 in XBoX Games and Apps to solve the problem; My son ( child's account) is trying to rent a film on xbox 360 , and every time we try he gets the error message ' you cannot make purchases on this... Discussion in 'XBoX Games and Apps' started by EmmaEvans1, Sep 15, 2018.

  1. EmmaEvans1
    EmmaEvans1 Guest

    Cannot purchase films on xbox 360


    My son ( child's account) is trying to rent a film on xbox 360 , and every time we try he gets the error message ' you cannot make purchases on this account'. I've checked all the possible privacy settings on his accounts to allow purchases, and he has
    enough money in his microsoft account.

    :)
     
    EmmaEvans1, Sep 15, 2018
    #1
  2. IndieRock
    IndieRock Guest
    Probably a stupid question

    If you are purchasing Xbox 360 games on the Xbox One you have to use a credit card or Paypal. You cannot use a pre-existing balance on your Microsoft account. If you want to use that balance, then you need to purchase it on the Xbox 360 first.
     
    IndieRock, Sep 15, 2018
    #2
  3. cross44
    cross44 Guest
    Probably a stupid question

    This, points work on Xbox 360, just not xbox one.
     
    cross44, Sep 15, 2018
    #3
  4. Cannot purchase films on xbox 360

    If the age on the account is below 18, it may prevent you from purchasing an R rated movie.
     
    BaconisGood53, Sep 16, 2018
    #4
  5. BaconisGood53 Win User

    Cannot purchase films on xbox 360

    If the age on the account is below 18, it may prevent you from purchasing an R rated movie.
  6. PhilipLang94 Win User

    What to do when support teams can't help with a problem?

    It is supported, there's an Xbox video app just like that for Xbox 360 and you can buy the shows from it too. Surely they wouldn't allow you to purchase it on a device where you can't watch it. And no Xbox video content is supported on windows phone 8, not
    tv or films. However, films do work on my win8 laptop and surface.
  7. Bazajaytee Win User

    Amazon instant video

    Amazon Instant Video shows any films purchased through Amazon and any Amazon Prime content.

    Xbox doesn't have a Prime App, rather Xbox Video which only shows films and shows purchased through Xbox Store.

    If films/shows purchased from Amazon aren't showing in Amazon Instant Video app you will need to contact Amazon Customer Support to verify your purchases.

    Remember, Amazon Prime content changes so they remove films/shows periodically and add new ones. Amazon Instant Video purchases remain all the time.
  8. fredgiblet Win User

    Purchasing a film

    Where did you purchase it?
  9. StuartATrueRed Win User

    Backwards compatibility does not work for me- bundle only?

    You cannot purchase xbox 360 games on the xbox one yet. To get an xbox 360 game, you have to purchase from the xbox 360 store on xbox.com or on an xbox 360 console. Once you have purchased the game, then the game should show in the ready to install section
    in my games and apps.
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Cannot purchase films on xbox 360

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