cannot reinstall game

Discus and support cannot reinstall game in XBoX Games and Apps to solve the problem; I own Hidden City/Hidden Objects. It crashed on me twice, so I uninstalled it and want to reinstall it. I have tried everything, but it will not... Discussion in 'XBoX Games and Apps' started by KristenMowafy, Sep 9, 2019.

  1. cannot reinstall game


    I own Hidden City/Hidden Objects. It crashed on me twice, so I uninstalled it and want to reinstall it. I have tried everything, but it will not reinstall. Any advice?

    :)
     
    KristenMowafy, Sep 9, 2019
    #1
  2. ThisGameIsSucky Win User

    cannot reinstall game

    Hey, I'm unfamiliar with that game so I did a little bit of searching on the internet about it. I believe I found the right game and the right developer for it. So I found the link to their support website. Hopefully you can send a support ticket through
    their troubleshooting link because if uninstalling and reinstalling it (a classic fix-all-go-to) doesn't work, you may need official help.

    Here it is:

    https://support.g5e.com/hc/en-us
  3. Zero420override Win User

    cannot reinstall game

    You can also reach out to the Xbox Support team from this link Here:Customer Support

    I hope one of these methods helps in solving your issue.

    Keep Calm & Game On!
  4. JPayne9901 Win User

    cannot reinstall game

    hey there, Kristen

    have you tried to hard reset your console?

    Hold Power Button For 10 Seconds Until The Console Has Completely Turned Off!

    see if this resolves your issue if it doesn't please let us know :)
  5. Wackman28yo Win User

    Problem with DLC on Xbox 360

    Should I uninstall the games than reinstall them?

    Edit: and the expansions?

    Edit 2: you cannot uninstall the games without uninstalling the game saves.
  6. Radiant Sword X Win User

    Payday 2 Chrome Wave

    Try uninstalling and reinstall the entire game and contents. Don't worry about game saves. They cannot be deleted unless you choose to delete everywhere.
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cannot reinstall game

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