Cannot remember the mail I used to my microsoft account

Discus and support Cannot remember the mail I used to my microsoft account in XBoX Accessibility to solve the problem; I have since start august not been able to logon to my account. I would just like to know if there is a microsoft support Email, so that they may be... Discussion in 'XBoX Accessibility' started by SilasJohansen, Sep 24, 2019.

  1. Cannot remember the mail I used to my microsoft account

    SilasJohansen, Sep 24, 2019
    #1
  2. AridLizard Win User

    Cannot remember the mail I used to my microsoft account

    reading through the other posts you said there was a purchase and refund on your account that wasn't made by you.

    in that situation I suggest you try this link as your account may have been compromised.

    https://support.xbox.com/en-US/my-account/security/compromised-account-solution

    if that doesn't work go here

    https://support.xbox.com/en-US/contact-us

    in step 1 select PC Gaming

    in step 2 select See other options then Accounts

    in step 3 select Show contact options

    in step 4 select Request a call from support

    hope this helps
  3. SilasJohansen Win User

    Cannot remember the mail I used to my microsoft account

    Yep, I already tried that with no luck :)
  4. AngelObullets Win User

    Cannot remember the mail I used to my microsoft account

  5. AdrianJackson5 Win User

    Did not use my X box account for about a year. and when I started using it again my gamertag was a different one while all my content was gone...

    It sounds like you created a new account instead of signing into the old one. You would need the correct log in information for the original account.

    If you can't remember the Microsoft account, try this https://support.xbox.com/my-account/microsoft-account/forgot-microsoft-account-solution
    Once you have the email, you can reset the password if you do not remember the correct password.
    that is not what happened...i´ve always used the exact same e-mail address and now my e mail address has a different gamertag. I have never created "CastGosling2133" It was just there instead of my real gamertag...
  6. AlexHidanBR Win User

    Newsletter issue

    Yes, it is the same e-mail I used and I never changed it as far as I remember! It's the same e-mail I use as a Microsoft Account and to login to my gamertag!

    Do I really have to create a whole new e-mail for this to be fixed? I just don't understand, why all the sudden the newsletter stopped coming?
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Cannot remember the mail I used to my microsoft account

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