Cannot remove child from family account despite being the ONLY family organiser in the...

Discus and support Cannot remove child from family account despite being the ONLY family organiser in the... in XBoX Accessibility to solve the problem; I've tried everything, and i've been the account organiser for the family account since 2017. I don't remember if I used another account but I can't... Discussion in 'XBoX Accessibility' started by Jevgenij Snetkov, Jun 30, 2022.

  1. Cannot remove child from family account despite being the ONLY family organiser in the...


    I've tried everything, and i've been the account organiser for the family account since 2017. I don't remember if I used another account but I can't remove my kids account from the family no matter how hard I try, it just says I need the ORIGINAL organiser, I DON'T HAVE IT. THERES ONLY ONE, which is my account. Don't even link me with that damn help page about how to remove accounts, IT DOESN'T WORK.

    :)
     
    Jevgenij Snetkov, Jun 30, 2022
    #1
  2. NaomiM77 Win User

    Enabling multiplayer in child's account when unable to select their account from Parent account of Family Group

    As my child was also an organiser of the family I had to sign in to their profile and could change their settings on their login. Despite being a child if they’re an organiser it disables parent functions. So anyway I got it working but that’s not the best security feature.

    Thanks perhaps as you say removing the account from the family and re-adding them as a member may fix that too.
  3. JosefLBohorquez Win User

    Cannot remove child from family account despite being the ONLY family organiser in the microsoft family account.

    Hi and thanks for reaching Microsoft Xbox gamer's community.

    My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today Jevgenij

    That message appears indeed if other person added the child to the family, if it was you

    Do you know if maybe in the past you delete an alias on your account?

    If not, you may need to request a call from Microsoft due to here, as community members is not possible to access or do things on your account
  4. Redhood142 Win User

    Minecraft realm privacy settings

    Hi I have got onto the family organiser account and I cannot change the permissions of the account as I cannot link any game to the child account as I'm on ps4
  5. MichaelBrennan_505 Win User

    Cannot add members to family on xbox keep getting the following errors. Something went wrong on our end. Give it a few minutes, then try again. TraceID: wgrZZFpI+0294NIH.6.358

    Ok this is all from memory

    So first go to each parent organiser account.

    Make sure you remove everyone from it.

    Do it from microsoft family webpage.

    Leave no remenants of anyone linked to it.

    Do it all in incognito so it doesnt remember any details and your not signing in as the same account each time this was important.

    Then with each child account.

    Do the exact same thing remove from any family and organiser make sure all of them are blank.

    Then select one of the parents accounts organiser accounts and make sure its in incognito as well and try adding the child account

    Another thing they checked was everyone was in the same region in the profile of each account

    Do it all through this link as well

    https://account.microsoft.com/family/
  6. Mistress Sara Win User

    Adult Xbox Accounts not Fully Functional

    Hi there,

    When you remove the 2 adult accounts from the family, are you able to change the profile pics on them?

    I had it issue a while ago with my account being on the family gold plan. My account is and always has been an adult account but when I was under a family it was seen and treated as a child account. The only way I could fix it was to remove it from the family.
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