Cannot run, delete or install games on xbox(beta).

Discus and support Cannot run, delete or install games on xbox(beta). in XBoX on Windows to solve the problem; I've bought xbox game pass for pc then downloaded xbox(beta). Everything went ok at first, but one day when I tried to start a game, it didn't work. No... Discussion in 'XBoX on Windows' started by John Yang 504, Jul 6, 2019.

  1. Cannot run, delete or install games on xbox(beta).


    I've bought xbox game pass for pc then downloaded xbox(beta). Everything went ok at first, but one day when I tried to start a game, it didn't work. No prompts and no windows.

    I checked the storage of system setting, found some game files size were 0kb. Because I was using windows preview edition (1903 20H1), so I formatted and reinstalled the formal edition.

    the same problem appeared again after a week. At this time, I found that my storage space has not changed. I checked WindowsApps folder and found a file of the same size without a suffix (wolfenstein2 53.4GB). I can't run it but can delete it. Although I
    have deleted the game in the system settings, I can still see the empty folder with the game name, which can not be deleted.

    I tried reinstalling Windows Store and restoring settings but it didn't work, and I found that only games in Windows Store which are Game Pass included can't be downloaded(Error code:
    0x80073cfc). So I think there is a bug in the XBOX (beta) or game pass service.

    :)
     
    John Yang 504, Jul 6, 2019
    #1
  2. SpiritTurtle Win User

    Cannot run, delete or install games on xbox(beta).

    I have this exact same issue. I tried reinstalling the app, reinstalling the games but it won't let me play or reinstall any game as of now. I'll have to cancel my subscription since literally everything is unplayable.
  3. XBF Brad A Win User

    Cannot run, delete or install games on xbox(beta).

    Hi Yifan,

    Thanks for coming to the forums. We recommend to first report the issue within the insider hub. As this is a Beta there are known issues. One is the storage and saves of games. Here is the

    game pass for PC FAQ
    .

    Thanks,

    Brad
  4. XBF Chris J Win User

    Cannot run, delete or install games on xbox(beta).

    Hello Spirit,

    As stated above, this app is still in beta form, so we would really appreciate you using the in game report function to report this issue.

    For anything not specifically gone over in the
    Xbox beta app FAQ
    , please use the built-in feedback tool within the Xbox app to help us better understand the issue you are facing. Just click on your profile photo and select “Feedback” from the dropdown menu to open Feedback Hub. Feedback
    Hub enables you to provide feedback about Windows and apps by sharing your suggestions or problems.

    If you require further support please refer to the FAQ linked above, or create a new thread. Let us know exactly what troubleshooting has been performed when describing the issue. This thread will be locked since the original poster has been answered.
  5. RandyAU93 Win User

    Atari games

    If you're trying to run this Xbox 360 game on Xbox One, it must be back-compatible, otherwise it cannot be installed. If the game disc is not intended for Xbox 360 consoles, then it cannot run on that console, either.
  6. ArminatorX Win User

    Division2 problem beta?

    Is it possible that you still have the Beta version of the game installed?

    Go through your "My games and Apps" and check that you also have deleted the private and open beta, depending on which beta(s) you participated in.

    Then, just to be safe, delete your Division 2 install again, and re-install it from disc.
Thema:

Cannot run, delete or install games on xbox(beta).

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