Cannot sign in with my account

Discus and support Cannot sign in with my account in XBoX on Consoles to solve the problem; I'm assuming everybody on here is experiencing the same issue? I tried to log on and it gives me an error code :/, could it be FIFA related since it... Discussion in 'XBoX on Consoles' started by Tigers Dream, Jan 22, 2014.

  1. Tigers Dream
    Tigers Dream Guest

    Cannot sign in with my account


    I'm assuming everybody on here is experiencing the same issue? I tried to log on and it gives me an error code :/, could it be FIFA related since it occurred after a recent update.

    :)
     
    Tigers Dream, Jan 22, 2014
    #1
  2. Can you sign in Xbox live with a different E-mail account?

    So, I have already an Xbox Live user and my E-mail account I used to sign in Xbox Live is about to close. Can I use a different E-mail account to sign in Live with the same user?

    It's important, because I have all my achievements/ plus friends in this user and I cannot try it out, because I have not created another E-mail account, yet.
     
    Konstantinos89, Jan 22, 2014
    #2
  3. Xbox games on Windows 8 with multiple users

    Not much difference I still cannot access things my partner has purchased on her account when i sign in with my account
     
    The Viral Cyrix, Jan 22, 2014
    #3
  4. TheGreatAzbell Win User

    Cannot sign into my account

    I too have the same problem. I even deleted my account to add it again and it won't even let me add an account, great.
  5. I am JeffRay90 Win User

    cannot sign in to my account

  6. The Sphinxster Win User

    Cannot Sign In To My Account

    Yeah I had to do this "awesome" process just to get my account to load on a brand new Xbox One S. From Xbox 360 to now the same account error code is alive and well.
  7. {Parity} Win User

    Cannot Sign In To My Account

    Try removing your profile and then perform a hard reset EXACTLY like this. Hold the power button on the console for 10 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord
    back in and restart the console. Once it is back up and operational reload the profile and see if you can log in.

    Let us know. Good Luck!
  8. WPAK Win User

    Cannot sign in to my account

    Hi there,

    have you tried signing in at account.microsoft.com and verify if all information is correct and up to date.

    Also check if you can sign in at xbox.com and if it shows the correct gamertag etc.

    If all is fine on those two then please try a power cycle of the console via the next steps:

    try the manual power cycle steps like mentioned on the following link, be sure to wait until the power supply light turns and remains orange for at least 30 seconds before powering on again: http://support.xbox.com/en-us/xbox-one/console/power-cycle-console

    Let us know the results
Thema:

Cannot sign in with my account

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