Cannot sign into Xbox account in Microsoft Launcher version of Cortana.

Discus and support Cannot sign into Xbox account in Microsoft Launcher version of Cortana. in XBoX on Mobile to solve the problem; I am using a Samsung Galaxy S10e running Android 10. When using Cortana to try to control my Xbox One I am prompted to sign into my Xbox Live account,... Discussion in 'XBoX on Mobile' started by m.old(2), Feb 17, 2020.

  1. m.old(2)
    m.old(2) Guest

    Cannot sign into Xbox account in Microsoft Launcher version of Cortana.


    I am using a Samsung Galaxy S10e running Android 10.

    When using Cortana to try to control my Xbox One I am prompted to sign into my Xbox Live account, however the button I am provided doesn't do anything(completely unresponsive). I can't find anywhere to link my Xbox account to Microsoft Launcher. When I had
    the stand alone Cortana app installed(has since been uninstalled), the link from the launcher Cortana would open the stand alone Cortana as though I had just opened it, with no options to sign into Xbox. I have restarted my phone multiple times.

    :)
     
    m.old(2), Feb 17, 2020
    #1
  2. m.old(2) Win User

    Cannot sign into Xbox account in Microsoft Launcher version of Cortana.

    I figured out a solution. I had to install the standalone Cortana app again, temporarily, sign into it and use it to try to control my Xbox. This brought up the same Xbox sign in button but was responsive.

    After signing in and linking the Cortana Xbox skill with my Microsoft/Xbox account I was then able to use the Microsoft Launcher version of Cortana, without sign in prompt, and could remove the standalone version without losing access.
  3. m.old(2) Win User

    Cannot sign into Xbox account in Microsoft Launcher version of Cortana.

    Have you tried to add your Microsoft Account directly in the phone setting? maybe in this way the launcher see it
    I don't know of a way to add a Microsoft account directly to an Android phone. I already have Outlook, Xbox Companion App, and the Microsoft Launcher app signed in with my Microsoft account.
  4. XBF Leo G Win User

    Cannot sign into Xbox account in Microsoft Launcher version of Cortana.

    Hey m.old(2),

    Thank
    you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you require any help with any other issues, please feel free to come back to the Xbox Forums for further assistance. If anyone needs assistance
    with this issue or any other issues, we suggest creating a new thread.

    Thank you
    again and have a great day!
  5. napalm 31337 Win User

    Cannot sign into Xbox account in Microsoft Launcher version of Cortana.

    Have you tried to add your Microsoft Account directly in the phone setting? maybe in this way the launcher see it
  6. PunichingOne Win User

    Update Borderlands GOTY 2009 fail!

    microsoft must fix the USK version of the Update launcher.
Thema:

Cannot sign into Xbox account in Microsoft Launcher version of Cortana.

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