Cant access Minecraft

Discus and support Cant access Minecraft in XBoX Accessibility to solve the problem; I am able to log into my Microsoft account. I have a receipt there that shows I have purchased Minecraft. But when I try to log in there is not... Discussion in 'XBoX Accessibility' started by Mahlerosa, Mar 30, 2022.

  1. Mahlerosa
    Mahlerosa Guest

    Cant access Minecraft


    I am able to log into my Microsoft account. I have a receipt there that shows I have purchased Minecraft.

    But when I try to log in there is not Minecraft. It just askes me to if I want to buy it.

    When I try to log into Minecraft.net it does not recognize my outlook account (Microsoft account)

    When I log into micraft.net thru my Microsoft account my Gamer Id shows but not Minecraft...again they want me to buy it.

    I have tired migrating but I cannot as when I log in it does not recognize my outlook email address which is my Microsoft account.

    I tried to reset my password when trying to log in but I never get a reset link. It a big old circle of annoyance!!

    Any ideas? m

    :)
     
    Mahlerosa, Mar 30, 2022
    #1
  2. smileskybird Win User

    We couldn't get your latest saved data

    I cant access my worlds for minecraft for two weeks now. Tried syncing that doesnt work.
  3. XBF - Staniel Win User

    Cant access Minecraft

    Hi Mahlerosa,

    Let me provide some resources to help but please keep in mind the following items:

    • Mojang is aware of the account issues that users are experiencing and have made several resources to help
    • Minecraft.net should only recognize your Minecraft account, if you have already performed the migration then it won't recognize it.
    • Mojang has taken on the of primary support for these account migration issues
    Below are some resources to help you out

    If you have a different concern kindly create a new thread using this link - Create a new question or start a discussion.

    Sincerely,

    Staniel

    Xbox Employee

    And as always, if this helped answer your question, please help the community out and mark it as such below!
  4. ajac09 Win User

    bought it awhile ago and now have to buy it again?!

    Just tried it on a second 360 works fine for the same account need to try it and also the non live account cant access unlocked minecraft on either 360s
  5. SandmanLG Win User

    Better Together, purchases and family accounts

  6. FredDickens Win User

    Minecraft Microsoft account linking

    Its not a problem with my minecraft. Its a problem with my microsoft account. I cant reset or recover my password because i dont have access to the fecovery phone number
Thema:

Cant access Minecraft

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