cant access my account, Microsoft wont help

Discus and support cant access my account, Microsoft wont help in XBoX Accessibility to solve the problem; I have been trying to log in for the last 72 hours to Microsoft and I keep getting an error message I have contacted your support staff and they have... Discussion in 'XBoX Accessibility' started by tylerschuster5, May 6, 2019.

  1. cant access my account, Microsoft wont help


    I have been trying to log in for the last 72 hours to Microsoft and I keep getting an error message I have contacted your support staff and they have been no help and no one can tell me why I cant access my account. the error message I am receiving is,
    Something went wrong and we can't sign you in right now. Please try again later. The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again. This happened to me about a month ago as well and
    I was locked out of my account for about a week.
    cant access my account, Microsoft wont help [​IMG]


    :)
     
    tylerschuster5, May 6, 2019
    #1
  2. tylerschuster5 Win User

    cant access my account, Microsoft wont help

    obviously I have done all of this.. I am trying to get Microsoft's attention because this is an on going issue that has affected several people and they are not helping.
  3. Alucario Ultra Win User

    cant access my account, Microsoft wont help

    There was another user with the same problem as you.

    We told him to wait 72 hours and then try again, Why? because it may have to be something with security issues, so, better to wait.

    In addition, you could try resetting your Ip or changing browser or device, get into the MS support, and see if you have been flagged for something.

    Wish you luck.
  4. tylerschuster5 Win User

    cant access my account, Microsoft wont help

    well I emailed Phil Spencer and the CEO Satya, because this is just outrageous that we have not been updated.
  5. M3tal Daz3 Win User

    cant access my account, Microsoft wont help

    I recommend that you clear your browser's cache and temporary internet files to make sure that they are not causing your issue.


    This is often caused by a corrupted file in the browser.


    *For Internet Explorer browser: Press CTRL+SHIFT+DEL simultaneously and click Delete

    *For Google Chrome: Press CTRL+SHIFT+DEL simultaneously and click Clear Browsing Data

    *For Firefox: Press CTRL+SHIFT+DEL simultaneously and click Clear Now

    How to Clear Your Browser's Cache

    http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    http://windowslivehelp.com/solution.aspx?solutionid=3c7c3338-369e-4220-b29d-71ce660fe5a0



    We recommend that you scan your computer for viruses and malware using a reliable Antivirus product.


    http://www.malwarebytes.org/lp/malware_lp_form/

    I suggest you connect using HTTPS.

    To do that, follow the steps below:

    1. Go to https://account.live.com

    2. Under Other options click on Connect with HTTPS

    3. Choose Use HTTPS automatically

    4. Click on Save
  6. BrokenAccount1111 Win User

    cant access my account, Microsoft wont help

    I made a post about this same issue yesterday. Did you have this issue in March also?
Thema:

cant access my account, Microsoft wont help

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