Can’t access my messages through the Xbox app

Discus and support Can’t access my messages through the Xbox app in XBoX on Mobile to solve the problem; Whenever i try to access my messages i get an error saying “live updates not available” i’ve tried reinstalling the app multiple times to see if that... Discussion in 'XBoX on Mobile' started by Xerberus117, Sep 9, 2019.

  1. Xerberus117
    Xerberus117 Guest

    Can’t access my messages through the Xbox app


    Whenever i try to access my messages i get an error saying “live updates not available” i’ve tried reinstalling the app multiple times to see if that would fix the problem as well as signing out but to no avail. However if I log in on a different account
    im able to read the messages on that account but not on mine so it would appear that the problem is linked to my account.

    :)
     
    Xerberus117, Sep 9, 2019
    #1
  2. YellowBoar Win User

    Can’t access my messages through the Xbox app

    Hi Xerberus117

    First things first i would like to say im sorry to hear you are having problems with the xbox app. I also think our best bet would be to check and see if there are possibly updates for the app or the device in which you are running it through. i think this
    may help you out but if not you are more then welcome to contact customer support.

    https://support.microsoft.com/en-us/contactus/ - This is link to contact support.
  3. KaylaClayton Win User

    I still can’t connect game pass to my achievements

    Cant send a message to the link you provided.. But this is whats been going on I can’t access game pass achievements on my Xbox one and the game pass app does not show the quests
  4. SuperIce2001 Win User

    “We can’t get all of your messages right now. Check back later.”

    i still haven’t gotten it to work. Messaging works on other accounts on my xbox, but not mine. I can’t message on xbox app either.
  5. XBF Chris J Win User

    Je suis pas capable d envoyé des messages [Edit - Translation] - I am not able to send messages

    Hello Jerico,

    Thank you for posting here on the Xbox forums. Are you able to send messages using a different device like through Xbox.com, or the Xbox app? If you are having issues sending messages from all devices, you should check out this link here :

    Why can’t I send messages from my Xbox One or the Xbox app?

    Hope this helps!
  6. GreyStormGaming Win User

    Messages

    If you're still stuck, I suggest you try accessing your messages through the Xbox app in order to find out whether this is caused by Xbox servers or not.
Thema:

Can’t access my messages through the Xbox app

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