Can't add any credit card or debit card to my account.

Discus and support Can't add any credit card or debit card to my account. in XBoX Games and Apps to solve the problem; I have a paypal account associated with my account, yesterday I bought Bioshock Infinite & that worked fine. Then afterwards I tried to buy another... Discussion in 'XBoX Games and Apps' started by Berserk Gattsu, Dec 23, 2014.

  1. Can't add any credit card or debit card to my account.


    I have a paypal account associated with my account, yesterday I bought Bioshock Infinite & that worked fine.

    Then afterwards I tried to buy another game & it wouldn't let me. Gave me some kind of error message.

    I have a lot of money in my paypal account so that is not the problem.

    So I go to my account at xbox.com & try to add a credit card.

    I get these error code every single time.

    "Use a different way to pay
    This payment option won't work. Use a different or new way to pay. If you have questions, please ask your bank.
    Close

    CP205
    f24c7a5a-1016-453d-8b65-9c366d40f66a
    2014/12/23 - 22:21:04 UTC"

    The code CP205

    f24c7a5a-1016-453d-8b65-9c366d40f66a
    2014/12/23 - 22:21:04 UTC brings up nothing in searches.

    I tried 2 different credit cards & a debit card & I tried entering the information on two different browsers.

    All give me the error code.

    I also tried removing my paypal acoount & it will NOT LET ME!

    It keeps telling me that I need to change my subscription from renew to stop (I tripled checked), which I did last night, but it still keeps telling me to cancel the auto renew option before being able to remove my paypal account option.

    This seems like it will be the start of a LONG NIGHTMARE having to deal with Microsoft to try resolve this issue.

    :)
     
    Berserk Gattsu, Dec 23, 2014
    #1
  2. redikira
    redikira Guest
    Having to link credit card to paypal

    Ok so I try to add my Paypal account to my Xbox Live membership but everytime I try to do it, the page says "To complete your purchase, please add a new credit card or debit card." "Link a new debit or credit card to make an instant payment"

    1. I don't have a credit/debit card.

    2. I have positive amount in my Paypal account.

    This happens everytime I log in or try to link my paypal from this website.

    Please help!!
     
    redikira, Dec 23, 2014
    #2
  3. General.Mig
    General.Mig Guest
    Mini-Survey: How do you purchase your digital content on Xbox Live?

     
    General.Mig, Dec 23, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Can't add any credit card or debit card to my account.

    This definitely sounds like an odd issue. Which region (country) do you live in and is your gamertag set for the same region? I've looked up that error online and it seems as though the issue could be cause by having your gamertag set to a different region.

    Also, please check commerce.microsoft.com to see if you have any outstanding payments on the Microsoft account. A few months back my account was locked out because a payment was not going through the bank properly. If this is the case then support should
    be able to take the payment from an alternate source.
     
    onyxishere, Dec 23, 2014
    #4
Thema:

Can't add any credit card or debit card to my account.

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