Can't add funds to a child account for purchases on Xbox........

Discus and support Can't add funds to a child account for purchases on Xbox........ in XBoX on Consoles to solve the problem; Trying to add funds to my child's account and getting this error message for over a day now. Same message if I try on my phone or laptop...... [img]... Discussion in 'XBoX on Consoles' started by EJ1_020, Jun 9, 2021.

  1. EJ1_020
    EJ1_020 Guest

    Can't add funds to a child account for purchases on Xbox........


    Trying to add funds to my child's account and getting this error message for over a day now. Same message if I try on my phone or laptop......


    Can't add funds to a child account for purchases on Xbox........ [​IMG]


    :)
     
    EJ1_020, Jun 9, 2021
    #1
  2. PlushRelic Win User

    Can't add funds to a child account for purchases on Xbox........

    Hello,EJ1_020

    I recommend contacting Microsoft support and explaining the issue as they will be able to assist you more with this issue you can contact them here: Contact Us - Microsoft Support

    If this solved you issue please up vote or mark as answered so other community members know this resolved you issue.Thanks

    Hope this helps and have a Great day !!
  3. Smwutches Win User

    transferring money between accounts

    In a family group, the primary account can add funds to a child account, but funds cannot be transferred between accounts otherwise.
  4. Christyna64 Win User

    Adding money to a microsoft account.

    Even with your child having their own funds and bank, it's important to think about them making purchases that can cause their funds and bank accounts to be overdrawn. I would suggest reading through the Family and Online Saftey on Xbox Support to make an
    informed decision.

    Family and Onine Safety - Child Accounts

    https://beta.support.xbox.com/help/family-online-safety/browse

    Approve a childs purchase

    https://beta.support.xbox.com/help/family-online-safety/child-accounts/approve-child-purchases

    Prevent unauthorized purchases

    https://beta.support.xbox.com/help/...child-accounts/prevent-unauthorized-purchases
  5. PalmettoBling Win User

    Would like to transfer Microsoft balance from my son's account to mine. How do I do that?

    As an Adult account in a
    Microsoft Account family
    , you can add funds to a child's account, but that doesn't work vice versa. The process to add funds to

    their account can be found here.


    But you won't be able to add funds from your child's account to the Adult, those controls just aren't in place.

    It sounds like the Privacy and Online Safety settings might be what's preventing him from purchasing
    the title, so if he's in your Microsoft Account Family, you should be able to set permissions as you are comfortable with to allow him to purchase the title.


    If he's not in your Microsoft Account Family, then I would recommend reviewing this page here.

    Please let me know if you have any questions about what I mentioned, or run into any errors.
  6. {Parity} Win User

    Child Purchases on Xbox Family

    If the child account has the ability to make purchase on his account and he has fund on his account then it should be fine.
Thema:

Can't add funds to a child account for purchases on Xbox........

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