Can't adjust Master Volume with media hotkeys for wireless headsets connected thru Xbox...

Discus and support Can't adjust Master Volume with media hotkeys for wireless headsets connected thru Xbox... in XBoX on Windows to solve the problem; Hello! I recently acquired a SteelSeries Arctis 9x headset, and am using it through an Xbox Wireless Adapter for Windows. After a fair bit of digging... Discussion in 'XBoX on Windows' started by MichaelJavier, Jan 11, 2021.

  1. Can't adjust Master Volume with media hotkeys for wireless headsets connected thru Xbox...


    Hello! I recently acquired a SteelSeries Arctis 9x headset, and am using it through an Xbox Wireless Adapter for Windows.

    After a fair bit of digging and research I have determined that there is an issue adjusting the Windows 10 master volume for headsets connected via the Xbox Wireless Adapter for Windows, and I don't believe it's a hardware issue with my adapter or headset
    as was the indicated solution in this thread: https://answers.microsoft.com/en-us/windows/forum/all/windows-10-audio-slider-does-not-change-volume/097e1704-ce7e-4323-a685-42ab2e10f6f3

    I make extensive use of the Windows Media hotkeys, and the volume up/down buttons on my keyboard are my primary way of adjusting volume on my PC. My previous headset was an old Turtle Beach headset for the Xbox360 that was connected via 3.5mm audio jacks,
    and the Master Volume hotkeys worked great for that.

    However, when my headset is connected via the Xbox Wireless adapter, I can see my PC adjusting the volume up and down as I press the media key buttons via the default Windows volume mixer or EarTrumpet but the volume coming out of my headset doesn't change.
    The volume level keeps at the level set via the volume dial on my headset. Furthermore, I can manually adjust the volume for different applications in the Volume Mixer and those volume changes are reflected in my headset in real time. So my headset is only
    ignoring input from the Master Volume setting.

    Things I've checked:

    • I have my headset set to the Default Device for my system when it's connected.
    • I made sure to update the drivers for my headset via the manufacturer's software.
    • The Realtek HD Audio Drivers, Xbox Wireless Adapter for Windows, and Xbox Controller drivers are already up to date.

    Last thing I tested:

    1. I kept my Arctis 9x headset turned off
    2. Plugged my Arctis 9x headset to my Xbox One controller via 3.5mm audio cable
    3. Connected my Xbox One controller to my PC via Xbox Wireless Adapter
    Surprisingly enough, this setup allowed my headset to adjust according to the setting of the Master Volume again.

    I'm gonna try to post this to SteelSeries as well. It's possible that it's a particular issue to my headset, or something. But I think I've hit the point where I'm out of ideas of what to try next.

    :)
     
    MichaelJavier, Jan 11, 2021
    #1
  2. Internet Expert Win User

    Xbox One stereo headset for 360 console?

    Xbox One wireless stereo headset? I wouldn't know about it being "wireless", but are you actually talking about the
    wired stereo headset that Microsoft sells for Xbox One? If so, the stereo headset does have a 3.5mm connector at the end. The
    Xbox 360 has a 2.5mm port for headset. It can technically connect to the Xbox 360 controller with a 3.5mm(female)-to-2.5mm(male) adapter.

    I think that the Xbox One stereo headset relies on the included adapter module for physical control of the volume and mute, and since that adapter can't be used on the Xbox 360 controller, volume adjustment will require you to go to the Xbox 360 Guide menu
    and adjust the volume somewhere in the settings/options.

    Please also note that while game sounds can be heard by connecting a headset/headphones to an Xbox One controller, the Xbox 360 does not have that functionality built in to the controller. Any audio headset plugged into the controller would be used for voice chat
    only.
  3. Please Man Up Win User

    Microsoft Wired Headset Not Working

    Sorry to hear about that, have ago a this:

    To connect a wired headset

    Turn down the headset volume by rotating the volume control all the way to the left.

    Insert the headset plug into the expansion port on your game controller.

    Put on your headset and adjust the microphone.

    To adjust the volume: Rotate the volume-control knob.

    To mute: Switch the microphone button on the headset cable.
  4. ZombieCartmanYT Win User

    Can't adjust chat mixer enough to make chat volume superior

    i believe if you had the stereo headset adapter you could adjust the chat volume to a more suitable level than the game. you may want to turn down the master volume in BF4 options menu
  5. S73v3 N H4wk1n9 Win User

    Anyone else extremely bummed out there's no wireless headset?

    Kinect is fine if you want speaker phone.



    However a wireless headset is superior. With or without game audio traveling thru the headset, it allows you to play game at the volume you want not having your sound system/ headphones turned down.

    Given the setup of xbox one with the Kinect n all that. wireless headsets should have been a priority.
  6. Internet Expert Win User

    Limiting volume for child

    When you connect the headset into the controller, press the glowing Xbox button on the controller, navigate to the "System" tab on the right, and select "Audio".

    In the Audio settings, you can adjust the headset volume.
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Can't adjust Master Volume with media hotkeys for wireless headsets connected thru Xbox...

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