Can't buy a game pass for the advertised price?

Discus and support Can't buy a game pass for the advertised price? in XBoX Sales and Promo to solve the problem; Hey guys, I'd like to get a game pass ultimate as advertised for a 1€ deal like here, as of december 7th 2019: (german)... Discussion in 'XBoX Sales and Promo' started by lorenzodimare, Dec 9, 2019.

  1. Can't buy a game pass for the advertised price?


    Hey guys,

    I'd like to get a game pass ultimate as advertised for a 1€ deal like here, as of december 7th 2019: (german)

    https://www.xbox.com/de-DE/xbox-game-pass


    Can't buy a game pass for the advertised price? [​IMG]


    However, as soon as i click to enroll i get taken to the actual store page which only sells me the game passes for their regular prices:

    https://www.microsoft.com/de-de/p/xbox-game-pass-ultimate/cfq7ttc0khs0/000F?rtc=1&activetab=pivotCan't buy a game pass for the advertised price? :eek:verviewtab


    Can't buy a game pass for the advertised price? [​IMG]


    I must say I feel falsely advertised to. Is there any actual way to buy the game pass for the advertised price? Thank you for your time.

    :)
     
    lorenzodimare, Dec 9, 2019
    #1
  2. x EeMBe x Win User

    Can't buy a game pass for the advertised price?

    if you at any Point in time had gamepass before (Trial or Paid) this offer is not available for you.
  3. healingsun Win User

    Can't buy a game pass for the advertised price?

    I am having the same issue, and when i contacted support they tell me that the promotion isn't available to all customers in the US, whats the point of having the promo posted on the xbox home page if we aren't able to use it? it clearly states for all
    new subscribers of game pass ultimate
  4. lorenzodimare Win User

    Can't buy a game pass for the advertised price?

    Hi Leo,

    I do not have a game pass subscription. The qualifications at the bottom of the page list not being in Russia or Quebec and ''other exclusions'' which are nowhere to be found (easily). Where can I find a list of the ''other exclusions''?
  5. XBF Leo G Win User

    Can't buy a game pass for the advertised price?

    Hello lorenzodimare,

    Thank you for posting on the Xbox forums. We understand that you are interested in purchasing Xbox Game Pass Ultimate for the promotional price, but you are only given the option to buy it at regular price instead of the promotional price. Have you
    had
    Xbox Game Pass Ultimate
    on your account? The promotion is not valid for existing Xbox Game Pass Ultimate members, and other exclusions apply. The website that we provided explains more about the qualifications for the promotion at the bottom of the page.
    We suggest reviewing the qualifications to make sure that your account qualifies. If the account does not meet the qualifications necessary to receive the promotion, then this would explain why your account is not being offered the promotional price. Be sure
    to let us know the results!
  6. This Guy Tom Win User

    Advanced Warfare Season Pass issue

    Season Pass is installed, my Xbox says that I own it, and AW is still saying that I don't have it and is just advertising it to me in its in-game store. I can't buy it in-game because I already own it and Gorge is only saying Bundle-Only in the store I still
    can't download it.
Thema:

Can't buy a game pass for the advertised price?

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