Can't buy a game with my giftcard money on Turkish store

Discus and support Can't buy a game with my giftcard money on Turkish store in XBoX Accessibility to solve the problem; Hi everyone I want to buy a game with my giftcard money on Turkish store. Codes have been redeem without problem and i even buy 1 or 2 games. But... Discussion in 'XBoX Accessibility' started by iTroudku, Oct 20, 2018.

  1. iTroudku
    iTroudku Guest

    Can't buy a game with my giftcard money on Turkish store


    Hi everyone

    I want to buy a game with my giftcard money on Turkish store. Codes have been redeem without problem and i even buy 1 or 2 games. But since yesterday it's impossible (on pc or xbox one). It gaves me the message "contact Microsoft". What could i do and what
    is the probleme ?

    :)
     
    iTroudku, Oct 20, 2018
    #1
  2. Can't use my Xbox live prepaid money

    I purchased a giftcard from a store and I redeemed it on my computer. While I try to get Fifa15, I can't change my payment option to the prepaid money it is still purchasing with my credit card! Can someone help me?
     
    AppearingOlive, Oct 20, 2018
    #2
  3. SandierFrog8
    SandierFrog8 Guest
    Fifa points

    I have enough money on my microsoft account, added with giftcards, but when I want to buy fifa points I cant buy them but need to add my creditcard.

    Can I buy the points without creditcard?
     
    SandierFrog8, Oct 20, 2018
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    Can't buy a game with my giftcard money on Turkish store

    You can manage your Xbox Live payment options online. This page shows you how to add a new payment option, replace an existing one, or remove an old one.

    Payment options include:

    • Credit cards
    • Prepaid credit cards
    • Debit cards (not available in all regions)
    • PayPal accounts (not available in all regions)
    • Direct debit (Germany only)

    For more info: Manage Your Payment Options Online
     
    M3tal Daz3, Oct 20, 2018
    #4
  5. iTroudku
    iTroudku Guest
    Thx for this but the problem remains the same. I bought a game few days ago without problem like i always do but this time i cant even use the money that i have on my account. That's not fair and i cant fix this. Can't buy a game with my giftcard money on Turkish store :(
     
    iTroudku, Oct 20, 2018
    #5
  6. XBF George L
    XBF George L Guest
    Hello

    As our great Ambassadors team has mentioned above you can definitely
    Manage your payment options online
    and make sure that your Billing information is up to date. If the issue persists I recommend
    Contacting Xbox Customer Support to take a look into you payment options and see if there are any options available for you.

    Hope this helps

    Thanks for reaching out
     
    XBF George L, Nov 5, 2018
    #6
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Can't buy a game with my giftcard money on Turkish store

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