Cant buy anything into Microsoft Store

Discus and support Cant buy anything into Microsoft Store in XBoX on Windows to solve the problem; Cant buy anything into Microsoft Store it always says, There is a problem contact Microsoft or Xbox support, no prompt no anything also it doesn't load... Discussion in 'XBoX on Windows' started by GonzoBoi, Oct 4, 2018.

  1. GonzoBoi
    GonzoBoi Guest

    Cant buy anything into Microsoft Store


    Cant buy anything into Microsoft Store it always says, There is a problem contact Microsoft or Xbox support, no prompt no anything also it doesn't load up some pages of certain games telling me to try again but this problem never seems to fix.

    :)
     
    GonzoBoi, Oct 4, 2018
    #1
  2. EPG Niru
    EPG Niru Guest
    Cant Buy anything on the xbox store

    Same thing with me, i just really want to buy the Havoc DLC for AW but it says the same message very single time. >.<
     
    EPG Niru, Oct 4, 2018
    #2
  3. Cant Buy anything on the xbox store

    Same thing with me but i couldent find a way to fix it
     
    SoleFan89824639, Oct 4, 2018
    #3
  4. XBF George L
    XBF George L Guest

    Cant buy anything into Microsoft Store

    Hey Gonzo!

    Can you give us a few more details about what error messages or codes you are receiving? Please also provide us with a little more information about what type of purchase you are trying to make and with what payment option. If you still require further information
    or options regarding this billing issue please:
    Contact Xbox Customer Support


    Hope this helps

    Please reply back with more information to be able to better assist you.
     
    XBF George L, Oct 4, 2018
    #4
  5. GonzoBoi
    GonzoBoi Guest
    I am trying to buy my Xbox Game Pass on my Microsoft Store but everytime i try to buy it it kicks me out saying that there was a problem, no code it just says Try Again, when i check games on the store it just says Try Again, Code: 0x00000194
     
    GonzoBoi, Oct 4, 2018
    #5
  6. XBF Brad A
    XBF Brad A Guest
    Hello Gonzo

    In this case it would be best to Contact Xbox Customer Support, they can go over if there are any issues with the card and that.

    Thanks

    Brad

    Xbox Forum Team
     
    XBF Brad A, Oct 4, 2018
    #6
  7. XBF Diego M
    XBF Diego M Guest
    Hey GonzoBoi,

    Thanks for reaching out to us today. I'd be happy to help.

    Are you attempting to purchase Xbox Game pass from the Microsoft Store app on your Xbox One or online through the website?

    It'll help to know what device you are using to try and buy the subscription to see what troubleshooting steps we can try before you would need to contact
    Xbox Support.

    Let us know so we can further assist you!
     
    XBF Diego M, Oct 4, 2018
    #7
  8. GonzoBoi
    GonzoBoi Guest

    Cant buy anything into Microsoft Store

    Through both and they still send me off, and btw i tried to contact them but i got no answer.
     
    GonzoBoi, Oct 4, 2018
    #8
  9. Geth
    Geth Guest
    The store recently had an update as well.

    Go to manage games and apps and see if you have an uninstalled update for the store.
     
    Geth, Nov 5, 2018
    #9
  10. Geth Win User

    Cant buy anything into Microsoft Store

    The store recently had an update as well.

    Go to manage games and apps and see if you have an uninstalled update for the store.
  11. XBF Brad A Win User

    Cant buy anything into Microsoft Store

    Hello Gonzo

    In this case it would be best to Contact Xbox Customer Support, they can go over if there are any issues with the card and that.

    Thanks

    Brad

    Xbox Forum Team
  12. XBF Diego M Win User

    Cant buy anything into Microsoft Store

    Hey GonzoBoi,

    Thanks for reaching out to us today. I'd be happy to help.

    Are you attempting to purchase Xbox Game pass from the Microsoft Store app on your Xbox One or online through the website?

    It'll help to know what device you are using to try and buy the subscription to see what troubleshooting steps we can try before you would need to contact
    Xbox Support.

    Let us know so we can further assist you!
  13. GonzoBoi Win User

    Cant buy anything into Microsoft Store

    I am trying to buy my Xbox Game Pass on my Microsoft Store but everytime i try to buy it it kicks me out saying that there was a problem, no code it just says Try Again, when i check games on the store it just says Try Again, Code: 0x00000194
  14. GonzoBoi Win User

    Cant buy anything into Microsoft Store

    Through both and they still send me off, and btw i tried to contact them but i got no answer.
Thema:

Cant buy anything into Microsoft Store

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