Can’t buy backwards compatible game using account balance

Discus and support Can’t buy backwards compatible game using account balance in XBoX Sales and Promo to solve the problem; I have $7.62 on my account, and the 2005 battlefront 2 is listed as $4.99 but it says I can’t pay for it using my account balance. Why is that?... Discussion in 'XBoX Sales and Promo' started by SnackStab, Mar 20, 2020.

  1. SnackStab
    SnackStab Guest

    Can’t buy backwards compatible game using account balance


    I have $7.62 on my account, and the 2005 battlefront 2 is listed as $4.99 but it says I can’t pay for it using my account balance. Why is that?

    :)
     
    SnackStab, Mar 20, 2020
    #1
  2. Smwutches Win User

    I bought a Xbox Gift Card and for some reason my Xbox One isn't letting me choose my Microsoft Store Account to buy games

    Are you trying to buy One games or backwards compatible games? The Microsoft account balance cannot be used to purchase backwards compatible content on the One.
  3. Njal the Blue Win User

    Must I link a credit card to make a gift card purchase?

    Depends what the game is? If it is Xbox Original or 360 backwards compatible and you are trying to purchase on an Xbox One. The answer is yes, you would need another payment method. Account balance can not buy backwards compatible games on the Xbox One
  4. FreakRoach Win User

    360 original games and payments

    You can surely buy Conker Live & Reloaded and it's backwards compatible. However, you can not use account balance to play backwards compatible games, so if you use a Credit Card it will work.

    Also, I must say Forza Horizon 4 and Forza Motorosport both are great games, and you should give it a try as one of those came with your console.
  5. EddieDaddy85 Win User

    Backward Compatibility

    Hi Scodoagain!

    I am assuming this happens when you try to buy games on your console. Make sure you use a valid credit card when purchasing Backward Compatibility games. You can't use your Microsoft account balance.

    Alternatively, you can visit
    Xbox.com
    on your PC to buy BC games there.

    Cheers!
  6. Smwutches Win User

    Is there a way to purchase ANYTHING without adding a creditcard?

    In order to purchase backwards compatible content without a credit card or Paypal, you would have to make the purchase from a 360 console. Everything else can be purchased with a Microsoft account balance on the One. The One (and website) do not see the
    Microsoft account balance as being a valid payment option for backwards compatible content. The only other way around that, would be to buy the games on disc outside of Xbox.
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Can’t buy backwards compatible game using account balance

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