cant buy dlc in app but can buy it on the microsoft store?

Discus and support cant buy dlc in app but can buy it on the microsoft store? in XBoX Games and Apps to solve the problem; okay so I have the ultimate game pass and through that, I have EA access so I downloaded the sims 4 and I wanted to buy a stuff pack but when I go... Discussion in 'XBoX Games and Apps' started by Mr. Human, Jan 6, 2021.

  1. Mr. Human
    Mr. Human Guest

    cant buy dlc in app but can buy it on the microsoft store?


    okay so I have the ultimate game pass and through that, I have EA access so I downloaded the sims 4 and I wanted to buy a stuff pack but when I go through the game, I get: "you cannot buy or download because of how your account is set up"; however, I can
    buy the stuff pack through the Microsoft store? any reason or explanation for this?

    :)
     
    Mr. Human, Jan 6, 2021
    #1
  2. ngocphi Win User

    I can't access my U.S currency dollars on Xbox live

    you cant

    currency can only be used to buy dlc or games on demand
  3. Eggnogga Win User

    Cant buy dlc

    No one from MS checks this section of the forums. You'll have to phone Support and see if they can assist you.
  4. Ragnarok5000 Win User

    Cant buy dlc

    Get one of your parents to sign in into their accounts and have them to change your account. If that idea don't work neither, then I hope this doesn't make you wanna switch over to the PS4 just because you can't buy the season pass.

    BTW I have the same problem in the past (only able to get free content), so I signed in to my dad's account to edit my account, now I'm able to buy anything I want.
  5. ositoMartinez Win User

    cant buy DLC

    Remember the system does not take gift cards anymore
  6. onyxishere Win User

    cant buy DLC

    Please go to commerce.microsoft.com to check out your card and make any changes that need be. If there are problems from there then you'll need to contact phone support as only they can deal with billing issues.

    1-800-469-9269 in North America
Thema:

cant buy dlc in app but can buy it on the microsoft store?

Loading...
  1. cant buy dlc in app but can buy it on the microsoft store? - Similar Threads - cant buy dlc

  2. Cant buy Black Ops 2 DLC on Pc or Xbox One

    in XBoX Games and Apps
    Cant buy Black Ops 2 DLC on Pc or Xbox One: On xbox it gave me a message saying check my payment but on pc it just said sorry it doesnt work right now. I just wanna play Buried man. fe84a0ca-2880-4788-91b2-3e0b215e28d8
  3. I Cant log in to my exsisting xbox live account after buying and installing Halo:MCC off of...

    in XBoX on Windows
    I Cant log in to my exsisting xbox live account after buying and installing Halo:MCC off of...: Every time i try its just tells me: "that microsoft account already exists. Try another" What i want to do is log in using that account because its mine, why cant i use it? Its very upsetting i...
  4. i cant buy dlc on another region

    in XBoX Games and Apps
    i cant buy dlc on another region: i realized code for pre paid from turkey and now i cant buy anything with this but i changed region to turkey e1f1d02e-407b-4199-b360-13c897c514ac
  5. Cant Buy a Free DLC Because It Says I Own It Already

    in XBoX Games and Apps
    Cant Buy a Free DLC Because It Says I Own It Already: I cant purchase the Free starter kit kraken edition beacue it says I own it already. But this starter kit is brand new within the week or so. Please help. feb99a7a-811e-4d61-886c-7dbe4b8a2dda
  6. i cant buy the newest dlc pack can anyone tell me what wrong ? :|

    in XBoX Games and Apps
    i cant buy the newest dlc pack can anyone tell me what wrong ? :|: Contact Microsoft Support We can not process your payment. bqGPFk9F / DHAxTB7.0.12 2016/12/16 - 4:12:03 p.m. UTC 5fca915b-5f3f-43e3-9614-3d4c558ae82f
  7. Cod Waw cant buy dlc what the hell?!

    in XBoX Games and Apps
    Cod Waw cant buy dlc what the hell?!: hello i have us account but i dont live in the us i really liked the cod waw but i cant download the dlc cause there is a region block on all call of duty games !!! i can buy the game in my...
  8. cant buy DLC

    in XBoX Games and Apps
    cant buy DLC: Ive been trying since yesterday to buy a day to remember-all i want for rocksmith 2014, i have been unsuccessful. on my xbox i recieve a message saying that it cannot retrieve my card info, i...
  9. When i try to buy this DLC Ark:Abberation it says we cant process your payment

    in XBoX on Consoles
    When i try to buy this DLC Ark:Abberation it says we cant process your payment: Hi im trying to buy this dlc for ark survival evolved called abberation but when ever i try to buy it says we cant process your payment please i need help and i need to buy this asap...
  10. Cant buy dlc

    in XBoX on Consoles
    Cant buy dlc: So this is how you treat your loyal customers? I spend a bunch of money to try and buy the season pass for Arkham Knight and when I go to buy it, your stupid system says I cant buy DLC. So I...