can't buy something on xbox store because Microsoft Store doesn't recongnize my balance change.

Discus and support can't buy something on xbox store because Microsoft Store doesn't recongnize my balance change. in XBoX Games and Apps to solve the problem; I've been trying to buy something since yesterday on my xbox and it said my balance hasn't changed even though I know I added money and I thought "oh... Discussion in 'XBoX Games and Apps' started by TitusDoran, Sep 17, 2020.

  1. TitusDoran
    TitusDoran Guest

    can't buy something on xbox store because Microsoft Store doesn't recongnize my balance change.


    I've been trying to buy something since yesterday on my xbox and it said my balance hasn't changed even though I know I added money and I thought "oh its probably because of the core services going down." and when I go to buy it again today, it says my
    balance hasn't changed yet when I check my account it says it has changed, what should I do to fix this?

    :)
     
    TitusDoran, Sep 17, 2020
    #1
  2. halomaster11744 Win User

    can't buy something on xbox store because Microsoft Store doesn't recongnize my balance change.

    I've been trying to buy something since yesterday on my xbox and it said my balance hasn't changed even though I know I added money and I thought "oh its probably because of the core services going down." and when I go to buy it again today, it says my balance
    hasn't changed yet when I check my account it says it has changed, what should I do to fix this

    Hi I'm Caleb,

    so if you go to your balance what does it say what amount and how much is the game and what game is it

    please get back to me whenever you can

    Your friendly neighborhood , Caleb
  3. D4isyInZeHouze Win User

    Trying to buy Robux for PC with microsoft balance

    I did quite a research and turns out its only possible to buy robux for xbox with the microsoft balance. Its because of roblox themselves appearenatley. You cannot use microsoft balance to buy robux from within the roblox game app, but to buy from the
    microsoft store. And even THAT is redeemable only on xbox. Sucks a lot but i have an xbox at home so I was able to redeem my robux. I hope you get a refund or something will be done about this.
  4. BarrelBurrito01 Win User

    Does anyone else have issues with the connection lately?

    Xbox services have been working good for me. The microsoft store was a little slow a few minutes ago but I just downloaded the july console update so my xbox neeeds to be reseted. Other than the microsoft store not showing the correct amount in my balance
    after I buy something I haven't had any problems.
  5. davidpohlodko Win User

    Xbox one

    It still doesn't work, i think it has something to do with my subscription because it says "change your Microsoft Store region, this subscription is currently from a different region"
  6. BarrelBurrito01 Win User

    Microsoft store isn't showing my updated account balance

    Search for a game and click on buy. When it brings up the next screen that tells you about clicking buy you agree to the stores terms of sales. Don't buy the game, click on your microsoft balance to change it. Then a list of payment options should appear
    with your microsoft balance showing the correct amount. Click on it and that should fix the problem. You might also have to hard reset you console afterwards. This problem happened to me too but the solution would work for a month. I would have to keep
    changing my balance every other time I wanted to buy something but eventually it stopped.
Thema:

can't buy something on xbox store because Microsoft Store doesn't recongnize my balance change.

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