Can’t buy something

Discus and support Can’t buy something in XBoX Sales and Promo to solve the problem; im trying to pre-order anthem but anytime i try to buy it it tells me to cantact microsoft support and that they’re having trouble processing my... Discussion in 'XBoX Sales and Promo' started by TET00, Feb 5, 2019.

  1. TET00
    TET00 Guest

    Can’t buy something


    im trying to pre-order anthem but anytime i try to buy it it tells me to cantact microsoft support and that they’re having trouble processing my payment and that they would like to get it sorted out

    :)
     
    TET00, Feb 5, 2019
    #1
  2. Smwutches Win User

    Can’t buy something

  3. XBF Erick C Win User

    Can’t buy something

    Hey there Tet00,

    Sorry to hear you are running into these problems. It looks like the payment itself is not being processed properly and as stated in the message you will need to
    Contact Xbox Support so that they can help you get this resolved.

    You can Request a callback or Request to chat with an agent once you follow the link above.

    I hope this helps.
  4. Fahadiven Win User

    I can’t buy anything in store

    I can’t buy anything in store or in games
  5. brandiesel1 Win User

    FORZA HORIZON 2

    Can’t wait to play it. I’m glad I waited on buying it.
  6. Cloud Gear 13 Win User

    Can’t buy games

    Try with the Xbox App, Microsoft store app or website to see if works if not you to go to customer support to report them about the problem.
Thema:

Can’t buy something

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