Can't cancel Minecraft Realms subscription

Discus and support Can't cancel Minecraft Realms subscription in XBoX Games and Apps to solve the problem; I can't find any way to cancel my Minecraft Realms subscription. When I login to Minecraft on iPad, it says I need to cancel it from the windows store,... Discussion in 'XBoX Games and Apps' started by Nate Mordo, Aug 19, 2022.

  1. Nate Mordo
    Nate Mordo Guest

    Can't cancel Minecraft Realms subscription


    I can't find any way to cancel my Minecraft Realms subscription. When I login to Minecraft on iPad, it says I need to cancel it from the windows store, where it was bought. When I login to the windows store under the same profile, I don't see any active Realms subscriptions, nor any transaction history for the past 3 months. However, looking at my credit card bill I was charged as recently as yesterday for Realms. I am at a loss for how to proceed and would like to cancel it immediately.

    I've tried:

    • Logging into several different Microsoft accounts I have (for myself and each of my kids) on Windows
    • Logging in via iPad (were my kids play)

    :)
     
    Nate Mordo, Aug 19, 2022
    #1
  2. XBF - Tali Win User

    minecraft realms

    Hello S0vuhkin01,

    Thank you for reaching out to the Xbox Forums! I understand that you’re looking to refund your Minecraft Realms subscription. To do this, you may need to contact Mojang directly. I will list a couple of articles below that will direct you to the proper channels. Please keep in mind that Minecraft Realms subscriptions may not be eligible for a refund.

    If you have not done so already, this guide will show you how to cancel your subscription.

    Cancel Minecraft Realms Subscription

    To review the Mojang Refund Policy, please review the article below. Scroll down to the Minecraft Realms portion for additional details on how to connect with Mojang and possible solutions for your Minecraft Realms subscription.

    Mojang Refund Policy

    Hope this helps!

    -Tali

    [Let us know if this answered your question by tapping "Yes" below]
  3. Nursemorph Win User

    I can’t cancel my realms because I don’t have Xbox gold

  4. JosefLBohorquez Win User

    Can't cancel Minecraft Realms subscription

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Nate

    May I know if you tried double checking your AppleID (or your kids AppleID) subscription page to see if maybe the realms subscription was purchased there?

    Open Settings > Click on your name > Subscriptions
  5. XBF Brad A Win User

    Minecraft realms

    Hi Damien,

    Thanks for reaching out to the forums. We understand you have question on cancelling Minecraft realms. Here is a

    forum post
    from Minecraft forums on how to cancel the subscription.

    Hope this helps.

    Brad
  6. XBF Brad A Win User

    Cancelar mi suscripción realm[Translation-Cancel my realm subscription]

    Hello Martina,

    Thanks for reaching out to the forums. We see you have a question on cancelling a realm subscription. Here is a page from Minecraft forums on

    how to cancel subscription
    . Let us know how it goes.

    Thanks,

    Brad
Thema:

Can't cancel Minecraft Realms subscription

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