can't cancel past due subscriptions (legal help needed)

Discus and support can't cancel past due subscriptions (legal help needed) in XBoX Accessibility to solve the problem; I see MANY posts related to this topic -- fox XBox, Office, etc. I have a paid subscription that expired. Haven't used it. Nothing owed to MS. Want to... Discussion in 'XBoX Accessibility' started by SquishyEagle168, Nov 17, 2019.

  1. can't cancel past due subscriptions (legal help needed)


    I see MANY posts related to this topic -- fox XBox, Office, etc.

    I have a paid subscription that expired. Haven't used it. Nothing owed to MS. Want to remove it from my account but cannot.

    I have contacted MS numerous times. Support people cannot help. They won't escalate it to someone who might be able to help. And, they keep telling me it will eventually "time out" & be removed from my account. In the meantime, I keep getting notifications
    about the subscription being past due & it's irritating. I either keep getting harassed OR I can pay the subscription renewal.

    This cannot be legal.

    Anyone out there have a suggestion? This seems stupid, but maybe I need a lawyer to act on my behalf? (anyone else need this, too?)

    :)
     
    SquishyEagle168, Nov 17, 2019
    #1
Thema:

can't cancel past due subscriptions (legal help needed)

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