Can't change privacy settings even though family features are off

Discus and support Can't change privacy settings even though family features are off in XBoX Accessibility to solve the problem; Hi, I can't seem to change my privacy settings in Xbox. My account isn't connected to any family group and has never been but I still can't change my... Discussion in 'XBoX Accessibility' started by SeanSCR, Nov 24, 2021.

  1. SeanSCR
    SeanSCR Guest

    Can't change privacy settings even though family features are off


    Hi,

    I can't seem to change my privacy settings in Xbox. My account isn't connected to any family group and has never been but I still can't change my privacy setting. Your help is much appreciated Can't change privacy settings even though family features are off :)

    :)
     
    SeanSCR, Nov 24, 2021
    #1
  2. MateusFontana Win User

    Can't change privacy settings even though family features are off

    Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

    First, welcome to the Xbox community. According to what you reported, apparently, this is happening because your account is considered a child/teenager and unfortunately it is not possible to change the age of the Xbox profile, you can change the Microsoft account, but the system will still consider the account as a minor.

    If your account is a child/teenager you will have to ask an adult to create a Microsoft account and invite you to a family group so that person can manage your privacy settings. To create a family group, please use the information provided in the article below.

    https://support.microsoft.com/en-us/account-bil...

    - Once an adult creates an account and adds you to their family group, they should follow the instructions below.

    Visit the website: https://account.xbox.com/en-us/settings

    The adult must have his account logged in at the moment, and then he will see your profile and his her, he must change the settings of his profile, in the case of the child.

    After accessing this page you will be able to see your privacy settings, normally the ones that give problems are the options below, but you can change any other setting you want.

    In the privacy tab check that the options, "You can communicate outside of Xbox Live with voice & text" and Others can communicate with voice, text, or invites" are set to allow.

    Also, check the Xbox One/Windows 10 Online Safety tab, and see if the ''You can join multiplayer games'' option is set to allow.

    *Thank you in advance for contacting the community, I hope this can help you.
  3. XBF Chris J Win User

    X Box One parental controls

  4. y3rt Win User

    Message don’t work.

    Access to feature blocked.

    You can't access this feature because

    of how your account is set up. You can

    change this by modifying your privacy

    settings on Xbox.com
  5. Alderamin4191 Win User

    Can't use Minecraft Multiplayer due to 'Microsoft Settings' but can't change the privacy settings to fix it.

    Hi,

    It would appear your account has been set with some child features. You would have to ask whoever manages your family settings to change your privacy settings. Heres how
  6. BeastBadshah Win User

    Purchasing issue on VUDU

Thema:

Can't change privacy settings even though family features are off

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