Can't change settings

Discus and support Can't change settings in XBoX Games and Apps to solve the problem; Hello, So since I have migrated my Minecraft account to the microsoft account I have not been able to change any settings, my main problem being I can... Discussion in 'XBoX Games and Apps' started by ItzSylvia, Sep 20, 2021.

  1. ItzSylvia
    ItzSylvia Guest

    Can't change settings


    Hello,

    So since I have migrated my Minecraft account to the microsoft account I have not been able to change any settings, my main problem being I can no longer play multiplayer, another problem about this is that whenever I try to change the settings it sends me to the support page. I do not have a child account btw so I don't think that's the problem. Any help I could be given?

    :)
     
    ItzSylvia, Sep 20, 2021
    #1
  2. Steven Tillson
    Steven Tillson New Member
    I would recommend you take a look at your age for the account. It should work fine because it is working for all of us.
     
    Steven Tillson, Sep 22, 2021
    #2
  3. Debora Biermann
    Debora Biermann New Member
    I think that might be your birth age issue. set it correctly.
     
    Debora Biermann, Sep 24, 2021
    #3
  4. SamQY Win User

    Can't change settings

    I'm Samy an independent advisor. Welcome to the community. How are you?

    Can I know your age?
  5. danielc081002 Win User

    Can't change Privacy settings

    I have had my account for ~8 years, but I still do think it's odd that back then I could play multiplayer no problem, but NOW I can't.
  6. PalmettoBling Win User

    Can't change Privacy settings

  7. Flymonkey102 Win User

    Can't change Privacy settings

    If that is the case the original age put in to the account is under age. Is it tied to a family account?
  8. PalmettoBling Win User

    Can't change Privacy settings

    This page has some details on where to change the Privacy and Online Saftey Settings.

    I'm a bit confused about you saying you can't change the settings?
    If your birthday is set correctly
    then there may be some restrictions or default settings for your account, that change with what region you're in, based on your age group. Outside of that, if you're in a Microsoft Account Family, an adult account would
    have to change the settings for your account.

    If you're account is of adult age, you should be able to make those changes.

    Can you let me know what error you're getting, or why you're unable to change the settings?
Thema:

Can't change settings

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