Can't change the Gamertag

Discus and support Can't change the Gamertag in XBoX on Consoles to solve the problem; Hi everyone, I wanna change my old Gamertag by a new one "", so few weeks ago I tried it to watch if it was available. It was and access to the... Discussion in 'XBoX on Consoles' started by Acid le forban, Aug 11, 2014.

  1. Can't change the Gamertag


    Hi everyone,

    I wanna change my old Gamertag by a new one "", so few weeks ago I tried it to watch if it was available. It was and access to the payment windows. I went back and wait for money.

    Now when I choose the GT nothing happened and I have to choose an other one without information. The xbox don't tell me if someone have choose it.

    Do you know if I need to clear my cash system ?Or probably the GT was wtocked in Microsoft server for a while, and will be available in few times 'cause off the transaction wasn't finished ?

    If you have any information, thank you !

    :)
     
    Acid le forban, Aug 11, 2014
    #1
  2. viper20999
    viper20999 Guest
    Can't Change Gamertag

    I was attempting to change my gamer tag for the first time. The one I want is available but every time I attempt I receive the following error code:

    PaymentInstrumentsGet
    333bc30d-7ca1-419f-b0ea-313e2304a442
    2018/01/22 - 17:16:20 UTC

    Not sure why I am getting an error message. Also I thought you get one free change, maybe that is the reason there is an issue?
     
    viper20999, Aug 11, 2014
    #2
  3. Yumilky
    Yumilky Guest
    Can't change gamertag

    Hi I'm from Mexico and I'm trying to change my gamertag since some weeks buying it with paypal or with debit card but it seems like I just can't, I really need some help, this error keeps popping out:

    Purchase-Billing-9002

    5f03a562-c8e8-4bad-8273-2f2ed6490d03

    2017/12/27 - 02:20:38 UTC

    I would be very thankful if someone could help me.
     
    Yumilky, Aug 11, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Can't change the Gamertag

    There is no way to tell if a gamertag is taken or not until you try to change it. If you cannot choose the tag then that means that it has been taken.

    Remember that Xbox is not the only service that Microsoft has that requires gamertags. It may have been taken for another service or internal use.
     
    onyxishere, Aug 11, 2014
    #4
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Can't change the Gamertag

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