Can't Change through OneGuide

Discus and support Can't Change through OneGuide in XBoX Games and Apps to solve the problem; I just got an Xbox One I connected it to the cable box Everything is perfect but It will not let me change the channel through Oneguide or control it... Discussion in 'XBoX Games and Apps' started by macduck92, Dec 25, 2014.

  1. macduck92
    macduck92 Guest

    Can't Change through OneGuide


    I just got an Xbox One I connected it to the cable box Everything is perfect but It will not let me change the channel through Oneguide or control it using smartglass at all is there anyway I can fix this?

    Provider-Rogers Receiver-Motorola DCX700m

    :)
     
    macduck92, Dec 25, 2014
    #1
  2. TRAVES7Y
    TRAVES7Y Guest
    OneGuide not allowing non-TV devices to work with it anymore?

    I used to use my Nintendo Switch in the OneGuide app, and play it through my Xbox, as I don't have any more HDMI ports on my TV. After the update, it seems I can't use any devices that aren't TV boxes to pass through the OneGuide. Is there a way to still
    use non-TV devises with OneGuide or the Xbox?
     
    TRAVES7Y, Dec 25, 2014
    #2
  3. jotun86
    jotun86 Guest
    Certain Samsung TV's incompatible

    As I go through the setup I only hear sound. But when I press skip, everything is fine. But because I can't go through the set up I can't set up the OneGuide.
     
    jotun86, Dec 25, 2014
    #3
  4. Can't Change through OneGuide

    Hey macduck92, sorry about your issues.

    Do you have a Kinect or an IR extension cable that allows you to control your TV or Cable box? If so, does it have line of sight to the device?
     
    JT Kimbell [MSFT], Dec 26, 2014
    #4
  5. macduck92
    macduck92 Guest
    I think I just answered my own question but

    But thank you very much for helping me out
     
    macduck92, Nov 1, 2018
    #5
  6. jotun86 Win User

    Certain Samsung TV's incompatible

    As I go through the setup I only hear sound. But when I press skip, everything is fine. But because I can't go through the set up I can't set up the OneGuide.
  7. Zangetsu221 Win User

    The entire channel lineup is wrong.

    Hey everyone, this same problem just happened to me where my cable provider changed the channel lineup but my xbox was still using the old channel numbers but i found how to fix it. Go to settings ---> tv&oneguide ---> oneguide---> clear oneguide ---> then
    last still in oneguide go to tv lineup and go through that again. That fixed it for me.
  8. DocMephisto Win User

    OneGuide on Xbox One Error: "We've lost your TV listing"

    Same.

    Full reset, now it wont even allow me to set up the TV tuner. After entering my ZIP code, it just says "We can't find your TV providers".

    I get this message under both Settings > TV & OneGuide > OneGuide > USB TV Lineup (says "Not set" and can't set it) and Settings > TV & OneGuide > TV Tuner (says "Complete" but can't change it.)
  9. Mister Maka Win User

    Summer update broke Media Remote control

    Hey there Iffy Logic!

    Sorry to hear about the trouble with your Media Remote. Have you had a chance to try running through OneGuide set up again? To make changes to OneGuide and your TV setup check out this

    OneGuide Troubleshooter
    and let us know how it goes.
  10. JT Kimbell [MSFT] Win User

    Cisco 4742HDC not compatible

    riggles, you can change the codeset by going to TV & OneGuide settings, then troubleshooting. It sounds like you went through the devices menu. Can you try that?
Thema:

Can't Change through OneGuide

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