"Can't complete this process" / Persisting connection issues - Xbox 360

Discus and support "Can't complete this process" / Persisting connection issues - Xbox 360 in XBoX on Consoles to solve the problem; When I send friend requests or try to remove someone, it says "Cannot complete this process" , yet if i sign out and in, it shows that it works (friend... Discussion in 'XBoX on Consoles' started by Alexander09138, Aug 23, 2019.

  1. "Can't complete this process" / Persisting connection issues - Xbox 360


    When I send friend requests or try to remove someone, it says "Cannot complete this process" , yet if i sign out and in, it shows that it works (friend request pending or removed from list).

    Cannot pin items either, just an infinite loop. Sending messages works just fine..

    My connection is completely fine, . Also, I only have a few friends on there so it isn't that my friends list is full.

    I tested my connection, and all is good except for a Service Alert, but apparently that's happening for everyone.

    Here are the things I've tried:

    1. Cleared cache 3 times on hdd and memory unit
    2. Deleted and re-downloaded profile
    3. Reset router
    4. Switch between wifi / ethernet
    5. Completely reset console to factory settings
    6. Made sure family settings aren't enabled
    7. Reset internet settings on 360 to factory defaults
    8. Manually tried different DNS..no change
    9. Port forwarded the correct ports according to MS
    10. Checked Xfinity app on phone and tested connection to 360, says everything's fine

    I'm at a loss. I remember from back in the day, there would always be strange connection issues...but nothing like this that continually persists. I used this same console months ago and everything was fine. Haven't touched it for a while, neither has anyone
    else. Been sitting in a box somewhere. Decided I want to use it again and this happens

    Also, yes i can add people just fine on xbox.com, and no, my console isn't banned nor has ever been banned.

    What's the problem??

    This has been happening for days, so restarting/power cycling is useless.

    EDIT: Signed into a different account and it works just fine. How is this possible? Is my account/profile bugged. I don't understand...

    :)
     
    Alexander09138, Aug 23, 2019
    #1
Thema:

"Can't complete this process" / Persisting connection issues - Xbox 360

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