: can't connect my xbox one to my Philips 4k tv

Discus and support : can't connect my xbox one to my Philips 4k tv in XBoX TV Hardware to solve the problem; : can't connect my xbox one to my Philips 4k tv What type of HDMI cable are you using? Have you switched them around the slots? The xbox slot can... Discussion in 'XBoX TV Hardware' started by SpoonB0Ylover, Jun 25, 2020.

  1. : can't connect my xbox one to my Philips 4k tv


    : can't connect my xbox one to my Philips 4k tv
    What type of HDMI cable are you using?

    Have you switched them around the slots?

    The xbox slot can become loose sometimes so fiddle with the connection port.

    :)
     
    SpoonB0Ylover, Jun 25, 2020
    #1
  2. xXDarkJuanCa8Xx Win User

    : can't connect my xbox one to my Philips 4k tv

    try to reset your tv to factory values
  3. Thoto05 Win User

    can't connect my xbox one to my Philips 4k tv

    Maybe use a other HDMI cable.
  4. N3RD BOT Win User

    can't connect my xbox one to my Philips 4k tv

    Have you tried switching the tvs input? Maybe you put the hdmi in the wrong slot
  5. Miniman2804 Win User

    can't connect my xbox one to my Philips 4k tv

    Check the settings on the TV, as well as the output. You can also adjust the video settings via the xbox settings as well via Settings>general>TV&Display options. Or visit xbox support on google.
  6. KC Koloboski Win User

    can't connect my xbox one to my Philips 4k tv

    My tv is not a Philips it is a Toshiba(as i stated in my original reply to this post) and my issue isn't with colour or sound, it is with the xbox not allowing me to to change the resolution even though it detects that the tv is 4k capable and the settings
    are correct for this on both. As i also previously stated this has only been an issue since May(it worked fine switching between mine and my friends tv's before that update) this only appears to be a problem for people connecting to different/new 4k tv's.
    As i also stated earlier before my old non-4k died on Sunday i was at least able to put it back to 1080 when i hooked it back up to my old tv but i have been the exact same issue as a great many people with many diffenert types of 4k tv's(there are many posts
    about this exact problem on these boards all dating from the end of May onwards!)

    I am also using high speed HDMI cables so that is not the issue!!

    If the same thing is happening to so many people ths is NOT a hardware issue!

    The last set of updates has caused this, they are broken and Microsoft needs to address this issue and rectify it.

    As someone who has been loyal to xbox since the original console( i still own my original xbox and my 360 as well as all of my games for both) i find the fact that this has been going on since May(according to the numerous messages accross the forums) and
    nothing has been done about it unacceptable.

    With the next generation of consoles due at the end of the year i would normally be loyal to microsoft (as i have been for the last 15 or so years) and buy the next xbox without question but this is making me seriously consider changing to sony
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: can't connect my xbox one to my Philips 4k tv

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